Canopy by Hilton Portland Pearl District

Sally Mitchell

I highly recommend this hotel if you want to stay in central Portland. I love all the cool rustic chic lounge areas to relax, particularly the winter garden which is really chill. I enjoyed the rooftop gym with city views and an outdoor seating area. The staff are all super helpful and welcoming. It’s walking distance to some good restaurants and shops in Pearl District and Nob Hill, and also walking distance to Washington Park. They also have a restaurant on-site which does great breakfasts! Overall I really enjoyed my stay there.

Arun Nair

Always a great stay at the Canopy. The staff is super friendly and the rooms are excellent. The fitness center on 11th floor has all the essentials and amazing views of Portland. The restaurant / lounge and bar area inside offers cozy seating and tasty food options. The bartenders can whip up some mean cocktails too. Overall a wonderful place to stay if you are in Portland.

Kierstin Elise

I had stayed at the Canopy before the pandemic and had a wonderful experience so I decided to return for a girls trip. Unfortunately my experience the second time around was much different! On the way to the hotel I called the front desk to inquire about whether they had a Tesla charger on site because we were trying to map out our trip/miles. The woman I spoke with at the front desk assured me they had one we could use. We arrived, checked our car with the valet and asked if he could place it on the charger for us. He let us know they did not have a Tesla charger. I explained to him I had called ahead and spoke to the front desk and ultimately she had given me the wrong information. The valet luckily was very kind and went out of his way to assist us & was very apologetic about the mishap (he was phenomenal and I wish I knew his name to personally mention)! We then went to check in and I noticed they had booked us in a single king room but our reservation was for 2 queens. It took a little time but they were able to get it straightened out after I pulled up my email to confirm. However, in hindsight I wish I would’ve stayed with the original room. We ended up with a room on the 6th floor that had bed bugs. Our stay was only 1 night and both of us ended up with close to 30 bites on each of our bodies. We weren’t sure what the ‘rash’ was at first (that’s what we thought it was) but a doctor quickly confirmed it was bites from bed bugs. We both ended up needing a prescription steroid due to the number of bites and inflammation. My friend promptly called the hotel to let them know they may have an infestation and they didn’t seem to take her concerns seriously at all, which was shocking! I would be very cautious staying here! I’d seen other reviews mention the lack of cleanliness but never in a million years did I expect there to be bed bugs! Side note: I will say that the restaurant was a very good experience and between the servers there and the valet attendant, those were the only times I feel I experienced great customer service!

Kelsey Zettle

Modern and clean rooms. Staff was amazing- always greeted us coming and going. Pet friendly and even bought our dogs treats! Great location, too. Only downside is paying for valet parking, but that's city life. Would totally stay here again!