ACE Adventure Resort | Whitewater Rafting West Virginia

Category: Resort hotel

Address: 1 Concho road, Oak Hill, WV 25901, USA

Phone: +18448954176

Reviews

Kelse Brown

Jul 29, 2022

Last weekend our group of friends went rafting down the New River with Kevin and Tug. Kevin was our boat guide and was AWESOME! He was extremely knowledgeable and friendly - could not have asked for a better first time white water rafting experience. Kevin also took us on an adventure with what he called the "West Virginia Jacuzzi" - best part of the trip! I would highly recommend Ace as they were professional and helpful throughout the entire rafting experience. Lunch on the river was also very nice, however we didn't eat much because we ate before rafting and weren't sure what we were getting ourselves into. If you book a trip with Ace Adventure Resort be sure to ask for Kevin to be your guide. When we visit again (as I am sure we will), Kevin is the guy we want in our boat!

Justin Skattum

Jul 14, 2022

We did the upper new river with our 11 year old daughter and had a blast with Liam as our guide. Mostly class 1 and 2 with a few 3s. Perfect for our daughter's first rafting experience. Liam provided excellent directions, conversation and even a bit of history. Lunch was provided and also surprisingly well prepared. Would highly recommend and plan on making the trip again when our daughter is a bit older to try the lower new river.

Grateful Tree

Jun 23, 2022

Amazing! My kids never had so much fun. We came here for Mountain Music Festival 2022 and came back with our kids for zip lining, rafting, aerial course, and water park. Best family vacation ever and the festival was AMAZING!!! Sam our rafting guide was amazing!❤️. What really stands out about Ace is the people, simply the best, most helpful, and generous humans I’ve every run across in one place. Trust me, you will have the time of your life here, sharing amazing experiences in a beautiful setting with great people. Also the food and beer selection at the lost paddle is awesome and fairly priced. When you come here you’ll wanna spend the evenings chowing down delicious food with cold local beers and chatting with the staff and other guests instead of cooking at camp. ☮️ ❤️

Mike Pauer

Jun 18, 2022

Great family trip. Brought the family, me and my wife and two boys 10 & 14 and they had a great time. Zuko was a fantastic guide and showed us a great time on the lower new. We went zip lining with Liz, Cole and Nina and they were great too. Liz was very entertaining. We stayed in a camp tent delay which was nice and the kids had fun. Great family getaway and recommend it highly.

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Questions & Answers

Do they have cabins with electricity and plumbing?

Gail Bencina | Dec 4, 2018
Keirra Wilskn | Dec 5, 2018

Yes

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Would anyone recommend going in october?

Maggie Rose | Dec 4, 2019
Jim Diehm | Dec 5, 2019

Absolutely. If it's cold, just rent a wet suit.

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Is this at place pipestem state park open for me to take my nephews to tomarrow

Vicki Fowler | Dec 4, 2019
Bob Matson | Dec 5, 2019

Vicki, your question is confusing because you are referring too two different places. However, both should be open tomorrow. But maybe you should call them first so that you have the names and location correct.

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Do you have a campground nearby

Judi booty lol | Dec 4, 2019
Michael Beale | Dec 5, 2019

Yes, they have onsite "primitive" campsites, as well as a variety of cabins.

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Can you park next to the cabin tents or do you have to park at a designated parking area and walk your stuff in?

RobandCarla Sloter | Dec 4, 2018
Zackary Lee | Dec 5, 2018

When you get there you will see a check in parking lot. Park there, check in and then you will move your vehicle to the loading spot. That will be explained at check in

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Does wifi/internet work for mobile boost

Michael Scearce | Dec 4, 2018
Jennifer Lukas | Dec 5, 2018

Service not good. Only AT&T getting through.

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Is there anything for small kids to do ages 4&3

Rema Greer | Dec 4, 2018
Clay Wilks | Dec 5, 2018

Hiking, water park/swimming, playground.

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Is there a campground? I have a 35 ft trailer.

Trina Tennant | Dec 4, 2018
Justin Falk | Dec 5, 2018

Yes with hookups.

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Is there tent camping

Goldie Branan | Dec 4, 2018
Justin Falk | Dec 5, 2018

Yes there is.

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Is the resort open during winter ? If yes, what activities are there ?

Rajkumar Ravi | Nov 3, 2021
Larkin Cook | Nov 4, 2021

Hello! ACE offers lodging year round as well as mountain biking, guided hikes, and zipline tours. Climbing and rappelling trips are weather dependent. I hope this helped!

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Do they have rv sites

Ed Bredon | Sep 4, 2021
Kendra Zumhingst | Sep 5, 2021

They do! As a RV driver (38ft motorhome), I would not want to drive it on the roads to GET to Ace. Nor would I want to drive up the inclines there. But there ARE sites for them! And people were there but with smaller C Class when I was there.

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What activity amenities are included with a stay?

Dayana Gomez | Aug 5, 2021
Erica | Aug 6, 2021

Each adventure activity is separate from the stay. Free activities include hiking and biking (if you bring your own bike). Activities like rafting, ziplining, waterpark and Aerial park etc are all extra purchase options. There website will have more info on what's available. It's an amazingly fun place and highly recommend.

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is it goodv to eat te food

Ethan Foley | Apr 7, 2021
Heather Sorrell | Apr 8, 2021

Absolutely

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My son and his friends went 2-3 weeks ago. They only had just a few of adult floats, it wasn't enough for the kids (4 to a float, they said). Just wanting to know if all inflatables are up now? Thanks

Donielle Priddy | Dec 3, 2020
Michael Burkland | Dec 4, 2020

I was just there over the weekend and plenty of rafts. There are also a half a dozen other rafting companies in the area.

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Can you rent a utv

Kathy Eggers | Dec 3, 2020
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 4, 2020

Hi Kathy, you can book an ATV tour with our partner company New River ATV's. You can either call 800-787-3982 to book or visit https://www.newriveratv.com/

Is there a place for kids to swim for free if you are staying at the resort? Like a beach area or do you have to pay to swim?

Dacia Layton | Dec 3, 2020
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 4, 2020

Hi Dacia, We don't offer many free amenities to our guests like fishing in our pond or hiking miles of private trails but swimming at our Waterpark requires a half day or full day pass. Rates can be found here: https://aceraft.com/wonderland-waterpark-at-ace/wonderland-waterpark-passes/

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When does the winter rates begin?

Michael Roberts | Dec 4, 2019
Brian W | Dec 5, 2019

Lake rate was cheaper after labor day

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Can a handicap (uses cane for support) person go rafting

chloie joann nelson | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Cholie, thanks for reaching out! We are happy to accommodate folks with specific needs and will always provide a solution if possible. In this case the cane would easily be able to be brought along on the river trip and strapped into the raft. As far as transportation goes, as long as we are given ample time to plan accordingly, we can make special arrangements for specific transportation needs. Please give our reservations team a call after booking online, or mention these special concerns while booking by phone, and we'll happily make accommodations!

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Is there a river near the campgrounds? Can you fish with a VA fishing license?

Terry Prieto | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Terry, our 1,500 acre private resort borders the New River's Gorge section. That territory is famous for small mouth bass, but it has many other species including catfish. We also allow our guests to fish in our stocked ponds (not to be confused with our Water Park). Unfortunately a WV fishing license is required to fish off of private property, however, you can purchase an out of state day license, or annual license, online at https://www.wvfish.com/ . We hope you join us this year!

Do they have tent camping for the weekend and what's the rates ?

glenn myers | Dec 4, 2019
Sharon Smith | Dec 5, 2019

Go to the Ace website for rates and what they offer. They book fast.

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Do you all give free passes for groups like the VFW to use as prizes for bingo? We are having the fundraiser on Sept 21 and would love to have something from you. Thank you. We appreciate whatever you do. Janet Williams

Janet Williams | Dec 4, 2019
Greg Harkins | Dec 5, 2019

Ace has provided gift certificates for charitable giveaways at events I have attended in the past whether it be a cabin for the day or weekend or passes for ziplining excetera even need to contact their marketing department to see how they handle who they determine gets the passes and what qualifications you have to meet

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How much would it be for a 4 person 3 night stay

Hailey Rider | Dec 4, 2019
jack McCollister | Dec 5, 2019

I don't know We Stayed with a raft guide friend while Music Festival was There

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Do they have places for tents

Amy Clemens | Dec 4, 2019
Arikka Smith | Dec 5, 2019

Yes

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Can you bring your own kayak?

Zach Miller | Dec 4, 2019
jack McCollister | Dec 5, 2019

Yes and up to class 4

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How much are your cabins, what do they include..like air conditioning, fridge, how many beds,electric, bathroom, cooking area etc..do you allow small animals?

Jo Ann Unger | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Jo Ann! Our cabins start at $159 a night for a Cedar Cabin. Rates go up from there based on which cabin you select and we have a 3 night minimum stay during peak season. We have options with everything you listed... including pets in certain cabins. Because we have 52 cabins of varying types on our 1,500 property the best way to see what we offer is to either check out this comparison chart: https://aceraft-3loao4gkpkrth.netdna-ssl.com/wp-content/uploads/2018/05/lodging-comparison-chart-18.pdf Or go to our loding page where you can sort by different criteria: https://aceraft.com/cabins-cottages-camping/ Of course, you can always give one of our Reservation Specialists a call at 877-787-3982 and they'll help you find what you need. Thanks for asking a question!

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Can I bring my dog to the mountaintop camping? Will my car be near my tent?

Peter Castine | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Peter, we do allow you to bring your dog ... most of us here are dog owners also. Please call the reservations department at 877.787.3982 or hit them up on Facebook messenger for details regarding our pet policy. Hope to you join us this year! Haynes Mansfield Marketing Director ACE Adventure Resort

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Do they have an area for camping?

Cory Fields | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Jason, we have several camping options for you to consider. Our Mountain Top Campround has traditional tent sites on grassy plots with just a short walk to the showers and restrooms. It's very affordable at only $15 per night. You can book online here https://aceraft.com/product/mountain-top-camping/ or call one of our Reservation Specialists at 877.787.3982 . We also have several other options for those looking for a rustic experience but a little more comfort like our cabin tents and RV campsites. Hope you come hang out with us in WV!

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Is there a difference in the weight limit on zipline in the day time then night time

Kim Conner | Jul 6, 2021
Captain Imhoff | Jul 7, 2021

Do they weigh you on site? My daughter is the right weight as of her physical but only by two pounds and I am afraid after an active week she could be off?

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When the website says: Youth:6-8, does that mean ages 6 through 8 or grades 6-8?

HALEY KENDRICK | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Haley - that refers to age. Thanks for asking!

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Is there any camp site for campers ?

Tammy Palmer | Dec 4, 2019
Brian Vance | Dec 5, 2019

Yes, they have camp ground space. They also have some cabins that are great.

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Do you need to book the extra activities (rafting, kayaking....) in advance, or can you do that when you are there?

Pam Webb | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi Pam! You can book additional activities once you arrive here at ACE for your getaway. We recommend you book your primary activity in advance, and any other activities that are on you "must do" list as sometimes we do reach max capacity on activities like ziplining. Finally, please remember that booking a cabin requires the addition of a guided activity. Lodging moves so quickly that we have to make sure our guests who have committed to our core offering, guided adventures, are served. We hope you come see us this year!

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How much is it

yoshi plays | Dec 4, 2019
Jeffrey Johnson | Dec 5, 2019

worth every penny!

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Is there a minimum age or height for whitewater rafting? We have a 10 and 12 year old in our group. Would they be allowed to go whitewater rafting with us?

John | Dec 4, 2019
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2019

Hi John! Our minimum age for rafting the Lower New River Gorge, our most popular trip, is 9 years old in an oar rig and 12 years old in a paddle raft. If you call one of our Reservationists a call at 877-787-3982 they coordinate options to accommodate your group. The oar rig allows the guide to have a little more control over the raft with a younger crew that may not have the same strength as an adult crew to maneuver the rapids. The ride, however, is still incredibly fun! Thanks for reaching out! Haynes Mansfield Marketing Director ACE Adventure Resort

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I have a group of 7 coming and I want to rent one cabin that has a max limit of 6. Does Ace have any problems with booking a little bit over the limit? Our group isnt big enough to afford a second unit and one of us doesnt mind bringing air mattress

wade Lucas | Dec 4, 2019
Bill Billings | Dec 5, 2019

The crews running Ace Resort are some of the coolest loving people I've had the pleasure of knowing on this planet. Id say they'd work with you. I can't promise you but I think so

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We are going rafting this weekend, looks like the high is 71 Saturday. What should we bring to wear to raft?

Jennifer Berry | Dec 4, 2018
Gerald Tucker (JERRY) | Dec 5, 2018

They have wet suit and shoe for rent pretty cheap . Just bring some zip lock bag that are air tight . . You be good to go!oh yeah bathing suite

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Can you bring snacks and drinks to water park

WNBS Isaac the goat Lunsford | Dec 4, 2018
Anita | Dec 5, 2018

Yes, and there are 3 options resturants on the property as well.

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What would the price be for a day paid to the water park?

Shanendoah Long | Dec 4, 2018
catherine wright | Dec 5, 2018

Its $30 for an adult for a full day, $20 for after 230

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What lake is your resort on or is it on new river?

Sarah Vandyne | Dec 4, 2018
ACE Adventure Resort | Whitewater Rafting West Virginia (Owner) | Dec 5, 2018

Hi Sarah, ACE Adventure Resort is a private, 1,500 acre resort is located adjacent to the New River Gorge. We have riverfront property on the New River that includes a private beach for launching some of our river trips and outstanding cliff top views of the Gorge from our Concho overlook and our cliffside zipline tours. Our Wonderland Waterpark is located on our largest 5-acre lake but we have a couple smaller ones on the property as well. One is stocked for fishing.

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Is there Tubing available? If so, what were the prices and times for public tubing?

Shanendoah Long | Dec 4, 2018
Anita | Dec 5, 2018

No, they don't offering water tubing. However, they offer SUP and whitewater rafting. In addition, they have an outstanding waterpark, if was featured on the Travel Channel.

What time does the water park open on Sundays??

Julia Lowery | Dec 4, 2018
Marian Ilisiu | Dec 5, 2018

The schedule, according to the their website is 10am-6pm, daily.

how much does it cost to get in the water park?

Penny Zemonek | Dec 4, 2018
Ann Henline | Dec 5, 2018

We camped for the week of the 4th and paid 29.95 for water park plus our tent rental.

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What r the best shoes to wear rafting? Tennis shoes, boots, water shoes?

Jennifer Berry | Dec 4, 2018
Prashanth Palakollu | Dec 5, 2018

Yep. Water shoes.

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Is there any cellphone signal with Verizon?

Tanner 04 | Dec 4, 2018
Patrick Duffy | Dec 5, 2018

Sporadically with Verizon. Texts were mostly fine but calls and emails not consistent. AT&T was the winner in our group.

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Does the family cabin tents have electricity

Shannon Butler | Dec 4, 2018
Doris Canterbury | Dec 5, 2018

Yes they have power

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Family of 5 how much for a cabin want to stay the 3 and do ace on the 4th of july.ages of kids are 13 11 10 2 adults does this include ace ad park in cabin rate

Ellen Mullins | Dec 4, 2018
Doris Canterbury | Dec 5, 2018

Yes call them they are very nice and super helpful.. love this place

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How much for cabin for a night

Ellen Mullins | Dec 4, 2018
Tracey Perdue | Dec 5, 2018

Yes in order to rent a cabin you have to schedule a guided activity. The cabins range from 200 up to 500 a night plus whatever activity you chose

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Is there internet access in the cabins?

Debbiè Curtis | Dec 4, 2018
Mike Johnson | Dec 5, 2018

You'll be lucky to have service at all but it is a getaway

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Do you have to do the rafting trip for the whole day package?

Katie Criss | Dec 4, 2018
Mike Johnson | Dec 5, 2018

Not at all, you can pick whatever you want to do

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Can you pay to get in for one day an how much is tickets

Kathey Mcgraw | Dec 4, 2018
Randy Collins | Dec 5, 2018

Yes, not sure

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Do you have to rent a cabin or camp to be able to use the water park area or can you buy a 1 day pass?

Joffery Lannister-Baratheon | Dec 4, 2018
Randy Collins | Dec 5, 2018

You can buy a pass

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How much is the cabins

Roxanna Fortney | Dec 4, 2018
Jd Beckner | Dec 5, 2018

You really should call for more accurate info on the cabins because the rates differ greatly depending on your group size and time of year.

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Any bears around the site?

I Shocked Your Mom | Dec 4, 2018
Tom Bellamy | Dec 5, 2018

I didn't see any myself but then I'm not exactly the best person to ask about the whole "alternative nightlife scene".

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Is there a rain check or what’s the policy if it thunderstorms while at the park

Amber Martin | Dec 4, 2018
Denise Shammaa | Dec 5, 2018

Water park tickets are non refundable but there is only a 30 minute time out for thunderstorms

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Is there atv riding here?

Weirdest Family | Dec 4, 2018
BeastoftheEast | Dec 5, 2018

Pcbs in the little town you have to drive through to get there and the creek runs right in to the river. You can find it on the web just research search it a little !

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Do the tent sites have water or electric?

Stephanie Anderson | Dec 4, 2018
BeastoftheEast | Dec 5, 2018

No but they have shower houses

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Are there fire pits/rings available for the tent sites? And are there grills to use on those rings or charcoal grills available at the tent sites?

Stephanie Anderson | Dec 4, 2018
Denise Shammaa | Dec 5, 2018

Fire pits and rings no grills

Do they ever have pig roast

Barbra Fleming | Dec 4, 2018
Norma Burgess | Dec 5, 2018

It used to be every Saturday when the pigs was on the buffet, not sure if they've changed that or not. If you have a big party though and want a pig they will roast one for you I'm sure, they're pretty amicable! Talk to Randy Blevins, he manages the kitchen

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Any info on the zip lines? Cost? Sessions? Recommendations?

Randy Starkey | Dec 4, 2018
Shannon Everette | Dec 5, 2018

Adam and Grant were awesome zip-guides. Down to earth and comical. Beautiful sights on the zip tour. Check places like Groupon for discounts. We booked zip for $79 and stayed a day or two in tents. Tent set-ups were nice but the facilities for bathroom/showers lacked. Upgrade if you plan to stay overnight.

What much is it

Bethany Stacy | Dec 4, 2018
Jd Beckner | Dec 5, 2018

Everything is priced differently, depending on the activity that you have planned. Say if you want to go to their water park, you have to pay that admission, but if you want to do the rope course too it is an additional fee, white water rafting is another additional fee and so forth. Or you can do such activities individually. Hope this helps! 😎

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Do they allow hammock camping?

Joanna Sommesi | Dec 4, 2018
Randy Collins | Dec 5, 2018

Yes

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Can you bring a camper?

A Google User | Dec 4, 2018
Jd Beckner | Dec 5, 2018

Yes campers are welcome, nice pull in sites with electric.

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Is there RV campground

Michael Minnick | Dec 4, 2018
Justin Falk | Dec 5, 2018

Yes there is.

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Are there sites for camper hook ups?

Kristy Waltz | Dec 4, 2018
Randy Collins | Dec 5, 2018

Yes there is

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How deep is the lake where all the rafts are? Also do they drain the lake every year?

Marie Thom | Dec 4, 2018
Tim Smith | Dec 5, 2018

15 ft in deep part, yes it's drained every winter

How much is it to rent an rv site?

Jeannie Hoffman | Dec 4, 2018
Navdeep Singh | Dec 5, 2018

I think its around $30.

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What r the rates for tents?

Goldie Branan | Dec 4, 2018
Beth Wallace | Dec 5, 2018

$15/ night per person

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How deep is the water where the inflatables are?

Kathy Scott | Dec 4, 2018
Randy Collins | Dec 5, 2018

It's deep but life jackets are mandatory while in the water

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What kind of water park activities are available for children 4-7 years old?

Kathy Scott | Dec 4, 2018
Josie Lawson | Dec 5, 2018

at the water park they have a kid zone

I was wondering how big the rental cabins are how mant bed room, how man can sleep in 1 cabbin

Danielle Byrne | Dec 4, 2018
Bob Rapp | Dec 5, 2018

Cant help

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Is their nice hotel for a wedding couple with juccuzzis

Sharon Simmons | Dec 4, 2018
Rod Williams | Dec 5, 2018

We rented a cabin while attending the very first wedding held there last summer. It's was great! Outdoor private Jacuzzi per cabin

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How far is it from pittsburgh

Sharon Simmons | Dec 4, 2018
kelly k | Dec 5, 2018

I live near cranberry, and it took us 4 hrs. It was completely worth it!

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Do they have a actual rv campground here? If not what's the closest campground?

Scotty Gibson | Dec 4, 2018
Gene OBrien | Dec 5, 2018

Yes, reverse and pull thru sites. Full hookups for power,water and sewer. Shower houses are also near by and the roads are pretty wide and well taken care of.

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Hi .. does this rafting trip include class IV -V rapids .. ?? And is it available for 2nd sep ?? If yes can we get cabin for friday night . Is groupon coupon valid for 2nd sept.

Harsh Prabha | Dec 4, 2017
Cleon Broussard | Dec 5, 2017

The lower new rive to includes 2-5 class rapids. Contact the resort about availability. They respond very quickly.

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Is there a restaurant at the resort, and what is the rating on the restauranr

John Lubarski | Dec 4, 2017
Calvin Baswell | Dec 5, 2017

There is a restaurant at the resort. I cannot pinpoint the rating anywhere, but if you like pizza then they have great pizza.

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