Verizon

Category: Cell phone store

Address: 1558 Coshocton Ave, Mt Vernon, OH 43050, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Sarah Phelps

Mar 24, 2022

Very rude, condescending, and not knowledgeable. Do not go to this store for assistance with a new line. Give the commission to a store that deserves it.

Gregory Smith

Nov 3, 2021

Very helpful staff and willing to help customers with any problems.Thanks for the feedback, Gregory! We take pride in our amazing customer service and we're glad to hear you had a positive experience with our team. We look forward to helping you again soon.

Jeff Schaefer

Jul 6, 2021

Mitchell was very accommodating and patient. Knowledgeable and explained everything to me. Sense of humor at good natured ribbing. Overall great experienceHi Jeff, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Mitchell made sure you were taken care of. Let us know if you need anything else.

Terry Smith

Jul 5, 2021

Horrible customer service. Tried to get a new phone for my 83 year old dad who is in a nursing home. I am not on his account and when I needed my questions answered were not helpful. Was actually rude. Too lazy to do their job. I feel bad for any senior citizen who needs help. They wanted me to bring him in even though he can't walk. As long as they are getting their paycheck that is all that matters.

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Questions & Answers

Is this a corporate store?

Nancy Ross | Dec 3, 2018
d smith | Dec 4, 2018

Yes

How do I leave a review? I plan on giving them one star.

Lex Talionis | May 6, 2021
Dustin Eades | May 7, 2021

Locate store on maps or Google. Then find the reviews. Usually highlighted. Select and then select leave review. Give a solid explanation of situation so to properly address concerns.

When adding a line do I need the account administrator to do it? Or can I just know the pin and add a line without him actually there?

william whirl | Dec 3, 2017
Kelly Ewers | Dec 4, 2017

They can contact the administrator while you're there to get permission to add the line

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