UPS Customer Center

Category: Shipping and mailing service

Address: 303 Waterloo Valley Rd, Budd Lake, NJ 07828, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3–7PM

Tuesday: 3–7PM

Wednesday: 3–7PM

Thursday: 3–7PM

Friday: 3–7PM

Saturday: Closed

Reviews

o JHDI

Jul 28, 2022

The UPS drivers out here are absolutely terrible I mean I’ve had 4 packages get refunded because the ups driver “ CANT FIND MY HOUSE” it’s getting sad as this point, I may apply so I can deliver the packages to my house myself

Nicole H

May 27, 2022

Nancy helped me out today with a package that had been delivered to a different address. She was on top of it and super helpful in figuring out where my package was and arranged for the driver to retrieve it and get it to me. She solved the whole problem quickly and kept her word about calling me back with an update. It was really impressive. Thanks to Nancy and to the driver for their help and diligence!

Iwona Goodrich

Feb 15, 2022

I have shipped a package to New Jersey. The tracking number shows that it was last seen at this location. No updates in the system for 5 days since the last update. No information where the package is currently. This is very strange and scary.

Piotr Olszew

Sep 14, 2020

I’m getting few hundred packages a year. Never had problems with Budd Lake UPS. Once package didn’t show up by 9pm. My son called and they made special trip to my house and package was delivered around 10pm. Also sending packages its so rasy and faster than any UPS store.Great place and top customer service. Thank you for doing good job.

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Questions & Answers

Why can't I ever get through to a real live person at UPS customer service? THEE worst!

Nancie Lorenz | Jul 10, 2022

UPS Customer Center | Jul 10, 2022

Hi Nancie! If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

On Wed. 4/13 I dropped off a package but the box was full so it sat on the outside lid. Monday 4/18 I went to drop off another and all of last weeks packages were still there ?? The box is not getting picked up daily.

george petrask | May 11, 2022

UPS Customer Center | May 11, 2022

We apologize about this situation with the drop box. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Payroll? Who do I contact?

Aaron Pinkston | Apr 11, 2022

UPS Customer Center | Apr 11, 2022

Hello Aaron, thanks for your reply. We'd like to look further into this matter to provide you with the proper assistance on this. Please, contact us thru our social network via Private Message on Facebook @UPS or Direct Message on Twitter/Instagram @UPS.

Does the UPS Customer Service Center in Budd Lake carry and sell packing peanuts?

Alexis Nawotka | Sep 8, 2020

Alexis Franco | Sep 8, 2020

Mm good question 😊

I would like to know the delivery date on a package with tracking # 1ZEW3562YW03375341, according with your information said arrived a your location BuddLake on Nov.4/2019. My address from you to us, are not far. Please reply to lsuarezpippa@yahoo

Leticia Pippa | Sep 8, 2020

Warren A | Sep 8, 2020

It depends on the service level of the package

How do I get in touch with HR??

Carole Tomlin | Sep 9, 2018

Matthew Russell | Sep 9, 2018

You have to call ups national

how early can I pick up a package on 3/30/18

Wesley Bennett | Sep 9, 2018

Merlie Lua | Sep 9, 2018

Sorry, can't help. Why not calling them for that question?

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