UPS Customer Center

Category: Shipping and mailing service in Newark, New Jersey

Address: 70 Gould Ave, Newark, NJ 07107, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–12PM

Tuesday: 10AM–12PM

Wednesday: 10AM–12PM

Thursday: 10AM–12PM

Friday: 10AM–12PM

Saturday: Closed

Reviews

Tiffany Oliveira

Jun 20, 2022

Staff are kind and helpful. Only one person at the front so expect to wait patiently.

Tawana Nicholas

Apr 18, 2022

I was scheduled to receive 8 boxes on 4/16 between 11:15am-3:15pm and when the delivery driver arrived to deliver my packages he refused the bring the packages up the steps citing that he has "back problems." I called customer support and spoke with 2 supervisors and they assured me that my packages would be reattempted and delivered on Saturday, they never were. I am appalled by the level of unprofessionalism and disregard for customers that UPS exhibits and as a fellow business owner, this is a poor business practice. I would like to speak with someone urgently regarding this matter and ensure that I receive my packages TODAY!

Chris Gallego

Mar 29, 2022

Great service. Great shipping service, good people here and better delivery/shipping methods than FedEx in my opinion. REMINDER: You MUST have ID and proof of address if you are picking up the package that was not delivered to your home. Even if its on your phone, that works! Don't get mad at the workers for following the UPS policies. Just bring ID/proof of address.

kenya eason

Mar 25, 2022

Nothing but a bunch of thieves. It will say packaged deliverd and nothing would be. This happend to me 2 days in a row. I will not let this go. And when you call absolutely no jo help at all

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Questions & Answers

Yeah ups drivers don't do good job....they need to talk to them..

Georgina Adjei | Sep 9, 2019
Maxine Huggins | Sep 8, 2021

How do I know which UPS store has my order

All the time ...my address is not found ,that's funny FedEx does find it..always..and so does Amazon's drivers but not ups

Wick B.M.G | Sep 9, 2019
Duwayne S. Robinson | Sep 8, 2020

Ups has the worse service ever,they can't never find my address or just simply too afraid to enter my housing complex.Bradly Court.ups really sucks.

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I have 2 large boxes that needs to be shipped. Do you guys pick up fro house?

Apostle Locke | Sep 9, 2018
Leroy Dunn | Sep 9, 2018

I never done it but they will come and pick them up though

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How can I call the UPS Customer Center in Newark, NJ directly? Their address is 70 Gould Ave. Newark, NJ 07107?

Greg Davis | Sep 9, 2019
Robert Marshall | Sep 9, 2019

Just Google it they"ll give you the number.

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Why is my package taking so long?

Miguel Cerda | Sep 9, 2017
Zen Ben | Sep 9, 2017

It's possible it was delivered to the Access Center if you were not around to receive the package. Just call the customer center, from my previous experience, they are very helpful on resolving issues. In case you don't have the tracking number, call the sender of the package for the TN.

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I ordered a package and put one # wrong house could UPS redirect the package?

Desiree Sterling | Apr 11, 2022
UPS Customer Center | Apr 11, 2022

Hello Desiree, thanks for contacting us. We're sorry to hear this. We'd like to look further into this matter. Please, send us your information such as your tracking number, email address, phone number, receiver's name, and full delivery address thru our social network via Private Message on Facebook @UPS or Direct Message on Twitter/Instagram @UPS.

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Can never see where my packages are or get on a call with anyone it’s like robots run ups

Kash Original | Sep 8, 2021
UPS Customer Center | Sep 8, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Can I make a notary in this outlet

Deborah Ogunsanya | Sep 8, 2021
UPS Customer Center | Sep 8, 2021

Hello, those services are available only at the UPS Stores. You can use this link https://www.ups.com/dropoff/?loc=en_US to check what is the nearest UPS Store in your area. -Erick

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Hello can someone tell me Will they open , Monday January 18th?? (Dr Martin Luther King jr day) Thank you:)

Zee Zee | Sep 8, 2021
UPS Customer Center | Sep 8, 2021

Hi Zee Zee, The center will be open Monday, January 18th 10:00am - 12:00pm, 3:00pm - 6:00pm.

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I didn't receive my package. Said it was delivered at 8:51pm last night 3/11/2020. How can I find out what happened to my package?

Bertha Lucky KEMP | Sep 8, 2020
Dominique Moore | Sep 8, 2020

Track package online

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Can I send a package/ letter from this location?

Maddy Azdi | Sep 8, 2020
Stevengenius ACTIVISION | Sep 8, 2020

Yes you can

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What the main number for this location

soncerra hunter | Sep 9, 2019
Javielito C. P-Garcia (Juancito) | Sep 9, 2019

You can Yelp or Google it

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is there a UPS drop box in Newark airport

Jacklyn Wertman | Sep 9, 2019
John Lynn | Sep 9, 2019

Yes

I need phine why yall closed on the wknd

Echannah Walker | Sep 9, 2019
Robert Marshall | Sep 9, 2019

I have no idea; That's the way they run it... Im sure they have their reasons"" weather we agree or not..

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Do y’all drop packages off in Newark zip code07112

Larita Mitchell | Sep 9, 2019
yanki Rottenberg | Sep 9, 2019

Yes of course

Can I overnight my keys to Vancouver Wa. ?

doug wallway | Sep 9, 2019
Frantz Delsoin | Sep 9, 2019

You could do it at the post office it will be cheaper

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Is this center open on Saturdays

radika grandison | Sep 9, 2019
Desiree Chisolm | Sep 8, 2020

No

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Are y'all hiring

Adirah Mclean | Sep 9, 2019
Adirah Mclean | Sep 9, 2019

So do I need to go up there

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Where is the entrance for pick up?

Jon Joriel Perez | Sep 9, 2019
Fred Branch | Sep 9, 2019

On the side street I think its 16th st

I have a stuff to pick up from your office, just want to confirm if it is available now for pickup

Toye Kumolu | Sep 9, 2018
Frances Grant | Sep 9, 2018

This question should be directed to the UPS store that would have this information for you. Hope you find your package.🔎

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Ups is the worst.......there timing is off by hours and they come late and throw your stuff and just walk away......SMDH......

janaisahloves | Sep 9, 2018
Dawn Woody-Poitra | Sep 9, 2018

Each fraction of their service is different and I find holding the package at the UPS Customer Center easier for me as you never knowing when the driver will arrive. The associated at 70 Gould Ave all know me and are very friendly & helpful. So I rather pick up my package as opposed to waiting for it to he delivered. Fortunately all of my multiple deliveries have been on the small (under 5pds) scale.

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Whats their phone number, the number above is the ups customer service number. I need the number for this place.

Dominic Senpai | Sep 9, 2018
Rooney Long | Sep 9, 2018

You have to call the 1-800 number and they will have someone call you back from there and you will get the number. I now get my packages at a drop off point that is close to your home.

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can i send my son to pick up a package for me even though i forgot to give him my id

Sandra Rivera | Sep 9, 2018
N Sal | Sep 9, 2018

No. The person picking up the package has to be the person the package is addressed to and your identification must match the address on the package.

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Are you open today

Sean Richardson | Sep 9, 2018
Jessica | Sep 9, 2018

They are not open New Year's Day.

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How much does it cost for ups to pick up 3 small boxes from your home

Shonda lonon | Sep 9, 2018
Allan Charles | Sep 9, 2018

If the pick up is for items that are already paid for and labeled, it's free. If the items are not yet paid for, then you would have to go on ups' website and enter the weight and height information so you can get a price on the cost of shipping to your destination.

I have to get package today but i missed my Apartment number and i want to know if they will return to the office or they will return it from where it was sent from ?

Rose Opoku | Sep 9, 2018
Sunflower | Sep 9, 2018

They will make another attempt to deliver. You can also call to have them hold package and you can pick up.

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A 25 pound package going to puerto rico.is there difference in cost if we box it and rap it ourselves?

Lois Lopez | Sep 9, 2018
SkiMask T.V. Ltd. | Sep 9, 2018

I gotta return a package with Amazon I got my labels and an old box can I drop packages at this location?

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