Social Security Administration

Category: Social security office

Address: 1 Clarks Hill Ln Suite #101, Framingham, MA 01702, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Max Gottfried

Mar 22, 2022

Busy tone literally every time I call. And they don’t accept walk in appointments. Can somebody please help make sense of this operation?

Allan Blume

Sep 9, 2019

I had to go to this office today and I have to say the experience, which I was not looking forward to, was just fine. I checked in at 11:10 and was out of the office by 11:45. I didn't have an appointment, took a number and waited about 25 minutes. The woman who helped me was very nice, easy-going and very helpful. Should I need to go to another SSA office I will definitely go to this one.

Kathleen Whalen Eaton

Aug 21, 2019

Great experience today after visiting Worcester Office, a disaster. We were comfortable & treated well. Comfortable seats, updates, bathroom & AC on a hot day! The person who assisted me in The last cubicle (# 6) was so efficient, helpful & polite. Just can’t be more positive! Thank you so much! I am grateful!

Richard Brown

Nov 17, 2016

This place is tucked away in a shifty looking office building at the top of a winding hill behind a housing estate. Wait time is pretty poor, about an hour wait for a 5 minute talk to let them know I'm now a US citizen. Staff seemed very friendly and polite though. Seating isn't comfortable. You are allowed your phone to read or do things as long as there's no noise. No phone calls or taking pictures. Car park for visitors is a bit of walk as the spots in front the building aren't for visitors.

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Questions & Answers

How long of a wait is it generally

Kitchen John | Sep 9, 2018
Nandish A | Sep 9, 2019

I have applied for new SSN on 18th April, Can i know when i will receive my SSN Card.

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Is Monday morning a bad time for long waits?

Rolly Wester | Sep 9, 2019
Melanie Daniels | Sep 9, 2019

Most times yes. It depends on your service area office. But take a book or magazine in case.

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I'like to renewal my Social Security card, How can I do? Thank you

Mohammed Hammouda Mouline | Sep 9, 2019
Elves Miranda | Sep 8, 2021

I lost my social security what i need to get new one?

can you make an appointment?

janet flynn | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

Yes. You must call the as office and make an appointment but it depends when you call whether you have to wait for customer service.

Is this Framingham location open? My mom needs to apply for a ss card.

Camila Calixto | Jul 10, 2022
James Feudo | Jul 10, 2022

Yes, it's open but they only do express items, so give them a call ahead of time to confirm they can perform your service at their office.

Can you actually go to the framingham office

Pierre Trudeau | Apr 11, 2022
Adelina Petrea | Apr 11, 2022

Yes you can. But you need to call and make an appointment. The phone lines have been finicky, so keep trying if you don't get through the first time around

CAN I JUST COME IN WITH PAPER WORK

John Welch | Feb 10, 2022
Manal Maher | Feb 10, 2022

My experience is you have to call the social security phone number first and they will tell you what they need ( copy of everything) and come to them and leave the envelope in the door with the security man. After one week call them again to get an appointment and come with the original paper. Sometimes they will call you back to give you the appointment.

I submitted all the materials, but I missed the call from SSN office. After that I tried to call many times but no one picked up. What should I do now to get my SSN card? Can I do a walk-in into your office?

Anan Shen | Jan 11, 2022
Rovshan Jafarov | Jan 11, 2022

It is almost impossible to reach out to them. If you walk there they will return you back from the door. They will not answer your question and they are not helpful. I would say try to call them 3:30-4:00 pm. Hopefully they will answer the phone during that time.

How can I an make an appointment? I've been calling for week and nobody ever answers.

Natalia Dallago | Sep 8, 2021
Juliet Brock | Sep 8, 2021

Natalie,you might not have the correct #..The longest one can wait is 2-3mins..ie the "Framingham branch".A fortnight ago I called...got someone after 3mins...2rd time I called,about 2mins....they were very polite and kind..answered all my questions...within a couple of days my problem was solved..

Can I make appointment for this week?

Jose Filho | Sep 8, 2020
Craig Certner | Sep 8, 2020

THEY'RE NOT OPEN.... ON LINE ONLY. Web sure says open...I drove all the way over... No dice...

I lost my social security card, what do i need to do?

Michael Biundo | Sep 8, 2020
Diana Jean | Sep 8, 2020

Go on line to ssa.gov and request a new one

Will I be able to make an appointment in advance?

Chao-Min King | Sep 8, 2020
ImaChef Vega | Sep 8, 2020

I believe you can

how long is the wait? Best time to come

Ellyn Penn | Sep 8, 2020
Frank McGrath | Sep 8, 2020

Not sure of the best time. But you check in when you arrive, there is seating while you wait to be called. Bring something to read or do. It took me about 30 minutes.

How can I get a replacement social security card if my driver licenses has been suspended and I do not have a valid US Passport?

Ann Fayad | Sep 8, 2020
Diana Jean | Sep 8, 2020

Call and ask

I applied circa replacement card 4 months ago. I still haven't received it. How much longer do I have to wait?

Cheryl Okun | Sep 9, 2019
Tabitha Young | Sep 9, 2019

I'd go back to the ss office. It shouldn't take that long

I am in need of a replacement Social Security Card. May I come into the Office in Framingham and wait to collect a new one please?

Bob Phifer | Sep 9, 2019
George Zeliger | Sep 9, 2019

This is a question to Social Security Administration, not to the public. I believe you can just call them or order a new card over the Internet. I do not believe they would give you a new card in the office, most probably they would collect your data and then mail the card to you

My wife signed up for Medicare because she was given the wrong information. Now she is billed for it. She works for a large employer and has health insurance in place. How can she cancel her plan? Thanks Norm Robinson calling for Robin Robinson

Norm Robinson | Sep 9, 2019
James Lefevra | Sep 9, 2019

Get a hold of Masshealth and tell them! Have your insurance pay the bill! Simple as that!

How do I change my bank account information for direct deposit of social security?

Jacqui Avergon | Sep 9, 2019
Evita Burns | Sep 9, 2019

You can either go to the office with an appointment (which you will have to make either by their website or by phone) or they will accept walk ins. You will have to wait to be called to a desk-window and then you can explain what you need to explain and they can tell you what you can or will need to do. Then, you may be told to wait until your number or name is called to go to a second desk-window and they will solve your problem there in the back. When you walk in, there is a kiosk. Go to it, put your Social Security Number in or you could just press the button that says you don't know it and then it will give you a number that the first desk will be calling. And don't worry about standing in line. They have plenty of chairs for you to sit while you wait.

How can I change the bank for my direct deposit of SSI check?

Vaijayanti Joshi | Sep 9, 2019
Alicia Lowe | Sep 9, 2019

Well yoi have to have a bank account and also if it for a small child you have to add child name and then you call the 800 number and let them know your banking information and go from there

Can I make an appointment

Daisy Siddiqui | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

Yes but you might be waiting a long time possible on phone for appointment and it might be a long time before you can get this. I hope this has been helpful.

Hi my husband and i need income verifications of our benefits please for an apartment where do i go to recieve thus?

Beryl Mendes | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

First I think you need to get some kind of info from your past employers. If you are filing for section 8 or dad I. You need to get letters. At this point I would suggest calling or make a visit to see what else you need to move into subsidized housing. Hope this helps.

can i walk in without an appointment ?

Oz Rabinovitz | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

If you decide to do this you would take a number and there is a possibility of waiting 2 to 3 hours. If you are lucky and go towards the afternoon you might get in an out quickly. I hope this helps.

Just want to let everyone know the image of the social security office is not correct

Myriam | Sep 9, 2018
Myriam | Sep 9, 2018

Really.... It's just a comment. No need to be all ignorant. It's the truth. The picture that popped up did not reflect. This has nothing to do with you personally. Twisted. 😔

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Hi, I recently got married and changed my name. How do I obtain a new social security card? I can't find my old one. Thank you

Kim Parker | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

You need to either go to your nearest social security office to apply for one or YOU can do it on line. Just fill out the form or you can even call them. I hope this is helpful.

I did my son's taxes this year and last and have just found out the SSN I used was off by a digit. This year I e-filed and I'm not sure how to rectify.

Cortland Mathers | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

You need to speak with a specialist or call the internal revenue main office and speak to them in reference to the situation. You might have a problem. I hope this is helpful.

I have been collecting on my husband social security. I am now 70. How can i find out if I can get more on my own?

Tina Sabatina | Sep 9, 2018
Patrcia Siegal | Sep 9, 2019

Can I collect my widows social security and my own when I retire in 6 yrs

I'm approaching 65 next month knowing I need to check with SS office. Do I need to make an appointment or just show up during open business hours / Framingham office? Thankyou

Dickinson Fowler | Sep 9, 2018
Ellen Ziedenburg | Sep 9, 2018

It depends if you can get an appointment or go there when they open even if you have to wait. I hope this was helpful.

I would like to apply for ssi, I have no in come and suffering from anxiaty, and ptsd, I have just been released from prison,after doing 30 years please help?

Stephen Young | Sep 9, 2018
Kitchen John | Sep 9, 2018

Apply for disability

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