Newton-Wellesley Primary Care - Wellesley Hills

Category: Medical clinic

Address: 978 Worcester St Rte 9 East, Floor, 2, Wellesley, MA 02482, USA

Phone: +17812355200

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

romina badal

Apr 28, 2022

I've called multiple times to schedule a vosit and the staff never picks up the phone. Terrible service.

Cassidy Herren

Nov 9, 2021

I do not usually write reviewed but i saw they only had two stars! They are amazing there and very convenience to have the blood work and available x ray machines below.

Ashraf soliman

Aug 26, 2020

I love my doctor. She is very nice lady and very good doctor. But the staff is very rude. They have no medical skill. I have been in the medical field for 26 years i never see like that.

Marina Quinn

Oct 16, 2018

Let me just be honest with you. They got the most friendly doctors but the worst front desk staff here. They will discriminate you based on your race, purposely schedule appts at times you already said you could not make it, ask you come back for reschedule even if you might just be a few minutes late. Last but not least, one of the ladies at the front desk even made fun of me for having to see a doctor bc I got in a car accident. Very cold and unprofessional staff.

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Questions & Answers

What Are the Hours for Your On-Site Lab and Radiology?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

Our on-site lab is open Monday through Friday from 8 a.m. to 5 p.m. Radiology services are available Monday through Friday from 9 a.m. to 5 p.m.

Do You Offer Weekend Urgent-Care Appointments?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

For urgent care outside office hours, you should visit our Urgent Care Center, located at 9 Hope Avenue in Waltham. We also offer a 24-hour physician on-call service. Call our after hours phone number (see our website) and press 0 to to be connected to the on-call service. After evaluating your call, the doctor will refer you to the Emergency Department or Urgent Care for evaluation and treatment if necessary. If you are experiencing a life-threatening emergency, go directly to the nearest emergency department.

What if My Doctor Isn't Available for My Urgent-Care Needs During Normal Business Hours?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

Our collaborative model of care means your doctor's colleagues are available Monday through Friday for urgent care if your doctor isn't available.

When Are Your Flu Clinics?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

Please log into the Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login? to view our flu clinic dates and times.

Whom Do I Speak with About My Bill?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

We don't have access to billing records. Please call the phone number listed on your invoice if you have questions about your bill.

How Do I Receive a Copy of My Medical Records?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

Please call our office for copies of your: - Current medications - Immunization records - Last after-visit summary For a complete copy of your medical records, please call Newton-Wellesley Hospital's Health Information Management and Medical Records team (see our website).

How Can I Request a Referral?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

You can request a referral by calling our office or through Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?

How Can I Request a Prescription Refill?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

You can request refills through Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login? or by calling our office (see our website).

How Do I Make an Appointment?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

You can schedule an appointment by calling our office. You also can schedule routine appointments through Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login? If you're unable to keep your appointment, we require 24 hours' notice. Please call our office to cancel and reschedule.

What Do I Need for My First Appointment?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

Before your first visit, we request a copy of your medical records from your former provider to make the most of your visit. Please contact your insurance carrier before your appointment with the name of your new doctor to make sure they are an authorized member of your carrier. Please bring all your current medications with you, even over-the-counter medications and supplements. Please arrive 15 minutes before your scheduled appointment. This allows us to: - Collect your vital information - Review your insurance information - Update your medication list

Which Insurance Plans Do You Accept?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

We accept many insurance plans. Please check your specific plan to make sure your insurance carrier contracts with our doctor. You should direct all questions regarding insurance coverage for medical care to your insurance carrier.

Whom Do You Treat?

Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021
Newton-Wellesley Primary Care - Wellesley Hills | Sep 8, 2021

We treat adults only. Our family medicine colleagues provide care for children and teens as well as adults.

Do they have an x-ray dept?

Jan Merson | Sep 9, 2018
Eddie Fisher | Sep 9, 2018

Yes

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