Fifth Avenue Lumber Co

Mike Blevins

I went to 5th Ave Lumber to purchase timberteck decking materials. I had never bought timberteck before, so I had some questions. Luckily Jim was there to sell me "everything that was needed"(or so I thought) to complete my project. By the time we were done I had way more line items on the bill than expected but was thankful to have someone to guide me through the purchase. Fast forward a month or so and the deck is completed. Only thing left was to connect the post lights to the power source. Once it was connected the lights never came on. Apparently, there is a low voltage transformer that was needed to not overload the lights. These lights are now no good and need to be replaced. I reached out to 5th ave to discuss the matter and see why I was not sold the transformer. I was basically told that they couldn't do anything for me except sell me new ones. Oh, and by the way the price has gone up on those lights so it going to be quite a bit more. I do understand that I have some responsibility in this matter and was not looking for a free replacement. It is going to cost me around $1k to make it right. Only positive is that we were going to order $20k more worth of materials to do the other level and I didn't waste it there. Make sure you do all of your research before purchasing here. They may sound like they have all of the answers but my trust in them cost me $1k.

Jeremy Gedert

If you are a contractor or working on a major project this place might be ok but if you’re buying lumber to build fencing like I was, they’re not so great. Desk workers acted like they were inconvenienced by you being there and only vaguely tell you where to pick up the lumber. Even though they called for assistance loading we couldn’t find a soul and when we did he disappeared to help a customer that had just arrived. Once we finally found the stack with lumber we needed we were on our own to load or instead the pallet. It was tempting to load up extra for our troubles but I’m not that guy. Won’t be going back any time soon.

Mike Rockwell

The staff is nice and helpful. I've only gotten wood delivered from there and both times I've had to return. I got premium deck boards and they were all nicked up and crooked so be weary of that. Im sure you'd get better results hand picking your boards.

Michael Lewis

I walked in the door and asked for the standard size roofing slap stapler. The counter guy said, "this is the one all the roofers use for tar paper." I bought it. Went out to my truck, ripped the bubble package off, tried to put standand roofing staple in it and it wouldn't take. Walked immediately back inside and they said they couldn't take it back.