The Pines at Glens Falls Center for Nursing & Rehabilitation

Chris Staunches

My mother Helen recently passed away at The Pines after living there for several years. The staff always took great care of her. They always treated her with respect and love, and she loved them back! The Staunches family is very grateful to The Pines staff!

Beauty Marx

DONT LEAVE YOUR LOVED ONES HERE!!!!!!!!!!!!!Do not bring your family here….. this place is a joke/insane. Your family members will obtain bedsores, fall, & these people will do everything to cover it up and more, upper management is a bunch of slobs who do nothing but gossip about residents family members and staff. If your family members can’t speak u better not leave them at this place. It would be the absolute worst thing u could do to them…..SERIOUSLY

Anonymous Person

First things first the pines at glens falls puts on a huge show for everyone ! Yes the residents are taken care of pretty well but upper management is a joke . These people make there staff work in the worst conditions ever. Over working the best people I’ve personally ever met . They run the floors with barely any aids and then when the state walks through the door because of MANY complaints they magically make staff by pulling people from different departments WITHOUT LICENSES to run nursing carts , and to take care of the residents . The staffing coordinator and the DON sit behind closed doors and gossip about staff and threaten peoples jobs over staff not being able to stay 16 hours in a day . You are made to feel like you have no choice other wise you will not have a job. Some of these CNAs and LPNs are basically directed to work an obscene amount of hours . I would recommend people to out there family there because they are taken care of good , but I DO NOT recommend ANYONE to work at this facility unless you’re basically willing to sign your life away .

JB

I have some experience with this type of facility, and this is one of the better ones I've been to, especially in that area. Everyone has been terrific working with my grandfather, from administration through to the aides. That isn't easy because he has some special requirements. I was so surprised that every day when I left, random members of the staff have said good night, have a good day, take care, etc. None of them were the ones working directly with my family. It was (sadly) shocking to experience such hospitality. I know he is comfortable with the people taking care of him, the PT he's receiving and the accommodations. He even really likes the food 😂