PetSmart

Category: Pet store

Address: 115 Crossroads Mall, Mt Hope, WV 25880, USA

Phone: +13042532475

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Ray Toney

Jun 19, 2022

This place has consistently gone downhill from bearable to horrendous. They ask you to be understanding when they make mistakes (hurt toenails, bad haircuts, rescheduled appointments) but it just becomes too much. This past month, they have rescheduled my dog three times when he needed a haircut desperately because of summer. I was understanding and just said I understood. Twice I drove all the way there just to be told “not today.” Today was the breaking point - he has a vet appointment on Wednesday but I just drove all the way there to be told again “not today”, he has to see the vet. I just spoke with them 4 days ago to confirm appointment - did they mention anything? Nope. This place is horrible and it’s somehow getting worse. I’m going somewhere else after 2 years of this disaster - I would recommend you do too.

Stacy Milks

Jun 7, 2022

All the pets I've bought here have all been healthy. The pet habitats are all nice and clean. There is always food and water available for pets. Do your own research before buying a pet because not all workers really know the correct information. The pic is of Niko, we got him 3 years ago. ❤️

ko2bme101

Mar 13, 2022

Friendly associates and clean space. The selection of products is great. We used to stop in here for dog food and potty pads. Since I'm unable to walk distances anymore due to bilateral hip osteoarthritis and a knee condition, I do use an internet delivery service. However, I used to love the days we'd head over to Beckley and watch my son's face light up looking at the animals in the store. It's a beautifully maintained store

dan huppenthal

Dec 31, 2021

Happy cat happy life , store has all in one place no driving around to get all the items

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Questions & Answers

How much is yalls hamsters?

Kendra LeAnnn | Dec 2, 2019
Ashley A | Dec 3, 2019

It depends on the type. Generally like $8-20, I think. They’re on sale most of the time.

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Does the petsmart have geckos? 😂 im trying to find some...

Madison DaBanana | Dec 2, 2018
Ashley A | Dec 3, 2018

This PetSmart normally carries Leopard Geckos and one Crested Gecko at a time. However, sometimes they are sold out.

Do you all have any small dogs

Ashley Steele | Jun 4, 2021
Melissa Davis | Jun 5, 2021

Last few times we were there they only had a couple of cats because of covid. Can't even play with them until you adopt them. Haven't seen dogs there in forever if ever.

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Do you all have small female dogs

Ashley Steele | Jun 4, 2021
Virginia Lanham | Jun 5, 2021

Sometimes they do. I would call them and ask if they have them before you go to the store.

Do you guys sell rabbits

Provie Lucas | May 5, 2021
Virginia Lanham | May 6, 2021

Yes, they sell rabbits.

Hey how much are hamsters and what kind and I want a baby one

Brandon Lambert | Feb 4, 2021
David Underwood | Feb 5, 2021

15 to 2o bucks

Do they sell hedgehogs here? How much for 1 if so?

Jayda Cosby | Dec 1, 2020
Jerry Justus | Dec 2, 2020

They don't, however you may be able to have them special order one I'd call, and ask!

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I need training classes for my puppy when are the classes and how much does it cost??

Melissa Angle | Dec 2, 2019
Mona Wilson Floyd | Dec 3, 2019

PetSmart does offer training classes. Please just call and ask the available times and cost.

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Is there a catalog to order from?

Johnnie Shuck | Dec 2, 2019
Stacy Milks | Dec 3, 2019

Not that I'm aware of

Do you guys have kittens I might be getting one

Faith Redden | Dec 2, 2019
Crystal Allen | Dec 3, 2019

They have kittens and cats

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How far is this from the clarksburg area?

Shirley Long | Dec 2, 2018
Odie Mongeni | Dec 3, 2018

2 hours

Do you guys have mice?

Alyssa Legg | Dec 2, 2019
Ashley A | Dec 3, 2019

Yes

Do they sell doves or pigeons?

Ticci Toby | Dec 2, 2019
Ashley A | Dec 3, 2019

No, just finches and parakeets

Does this location have Banfield?

Verizon Wireless | Dec 2, 2018
Ashley A | Dec 3, 2018

I'm almost 100% sure that there isn't one in WV. Also, Banfield is no longer partnered with PetSmart, so they won't be adding any more. The word on the grapevine is that they're keeping the Banfields they already have across the country, but they just won't build/add-on any new ones.

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Do they have alot of Pond fish? Thanks

Debra Breen | Dec 2, 2018
Ashley A | Dec 3, 2018

There is a small goldfish and koi section. There are orandas, comets, butterfly koi, etc.

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I am curious about what happens when exotic critters are returned and what happens with the sick animals? I have seen that some pet stores will euthanize for imperfections such as a cataract.

Sara Beth Mattis | Dec 2, 2018
Ashley A | Dec 3, 2018

What Marissa said. Normally the only returns we get are small animals, like hamsters, guinea pigs, etc. They normally have simple respiratory infections, which the vet gives us medication for, and we treat them for about three months until they heal completely. It's very rare that someone will return a reptile.

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Do you guys sell turtles? Like red eared turtles that you have as pets?

Katlyn Davis | Dec 2, 2018
Ashley A | Dec 3, 2018

Yes, normally there are Red Eared Sliders in the bottom terrarium of the reptile wall. Sometimes there are African sidenecks as well.

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