Lee Serino - State Farm Insurance Agent

Category: Insurance agency in Clifton Park Center, New York

Address: 868 NY-146, Clifton Park, NY 12065, USA

Phone: +15183710377

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Georgeanna Foley

Jun 8, 2022

I wish I could give 0 stars. Lee Sorino's office dropped my insurance without an email, without a phone call, and with ONE letter sent to our house in the same letter format as any monthly bill (we all use auto-pay so no one actually opens these). We're on the group plan, as well, and no one on our plan was notified. My parents have been with Serino's office since 1985 specifically to work with personnel who would treat them with kindness and respect. In this singular incident, not only were were not respected enough to have been contacted, we were also lied to about the reasons for not having been contacted and given 3 days notice for the cancellation. When asked why I was dropped, the reply was given in a very condescending tone and I was hung up on. Do not recommend. In response to the owner's reply: it is a group plan under my mother's insurance, who lives in NY. There was not a change of address for the plan. We were told from Lee, "It is against the law to call and inform that we are dropping your insurance;" we called and verified with State Farm that it is, of course, not illegal. When you work with a local broker, you expect that courtesy. That is all. I only hope this helps others in the future. Work with anyone else.

Catherine McCauliffe

Jun 5, 2022

Always a positive and professional experience! They have always been able to answer any questions and give sound advice. Love my State Farm Team!

Roger Murphy

Oct 13, 2020

Lee Serino and staff have provided excellent and prompt service to my family as we have moved our residence and mailing address a number of times, as well as changed vehicles and requested an estimate for new homeowners insurance over a short period of time.

Sheila Boehm

Jul 22, 2020

The entire staff at Lee Serino - State Farm Insurance has always been courteous, professional and extremely helpful and informative. In addition, Lee himself has always made himself available whether by phone or in person. Could not ask for a better agent/agency. We are moving out of state and can no longer utilize their services. THANK YOU TO THE ENTIRE STAFF FOR ALL THE YEARS OF GREAT SERVICE!!!

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Questions & Answers

What factors influence car insurance rates?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What can I do on the State Farm mobile app?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Does my homeowners insurance cover detached structures on my property?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

Can I use my check card or debit card?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

State Farm accepts most major credit and debit cards.

What if I have more than four vehicles or four drivers in my household?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

How much insurance coverage should I have on my home?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

What if I have a vehicle that's not listed on the Vehicle Type section?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Lee Serino - State Farm Insurance Agent | Jul 10, 2022
Lee Serino - State Farm Insurance Agent | Jul 10, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How can I pay for my insurance if I decide to purchase it online today?

Lee Serino - State Farm Insurance Agent | Sep 8, 2021
Lee Serino - State Farm Insurance Agent | Sep 8, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Lee Serino - State Farm Insurance Agent | Sep 8, 2021
Lee Serino - State Farm Insurance Agent | Sep 8, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Lee Serino - State Farm Insurance Agent | Sep 8, 2021
Lee Serino - State Farm Insurance Agent | Sep 8, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Lee Serino - State Farm Insurance Agent | Sep 8, 2021
Lee Serino - State Farm Insurance Agent | Sep 8, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Lee Serino - State Farm Insurance Agent | Sep 8, 2021
Lee Serino - State Farm Insurance Agent | Sep 8, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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