MRT ACE Lawn & Garden Center of Venice

Category: Garden center in Venice, Florida

Address: 5175 Englewood Rd, Venice, FL 34293, USA

Phone: +19414931293

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Windy Rhodes

Aug 11, 2022

I've shopped here for years, great selection, lots of cool stuff HOWEVER whoever decided to put that cart rack in the middle of the driveway needs their head(s) examined.

Tom Hart

Jul 28, 2022

This is a revision of my previous two star review. After my previous post, management reached out to address my concerns. They were professional, respectful, and acknowledged my concerns from my recent shopping experience. I am confident they are addressing the issues and will provide guidance/direction /training to their associates as necessary. Leadership understands the importance of premier customer service and the challenges to achieve it. Original 2 Star Post Let me start by saying MRT has a great inventory. If they don't have it, you don't need it. A little on the high side regarding price, but expected. Now the reason for two stars. I took my wife to MRT to buy some hand painted Mexican pots for her birthday. We found two 15" pots she liked for $109 each. She also found a 17" marked $109 as well. It also had a price sticker for $159. Both stickers were clearly marked 17". We took the three pots to checkout, and I pointed out the price / size stickers to a young man tending the register. He said it was $159 and "all 17" pots were $159". I pointed out that the $109 sticker clearly said 17" pot. He came back "that's an old price sticker and should be removed." He did not offer to honor the $109 price as marked and I perceived him to be belligerent and rude. This young man obviously needs some guidance in customer relations. Most of the older associates are accommodating and customer focused. Before retiring in 2005, I had a 32 year career with a major grocery retailer. Many of those years were in management and I know a little about customer service. This young man did not handle the situation as I would expect. Premier customer service requires training and understanding your customers wants, needs, and desires. And to meet and exceed their expectations. I expected to be treated better. If it hadn't been my wife's birthday, I would have left the pots on the checkout counter and taken my business elsewhere. Which is what I will do in the future. Premier customer service = value added shopping experience. Lastly, I found it surprising that the price for the 17" pot was $109 and the price had increased $50 to $159. Quite a jump! So, it wasn't about the price per se as much as the experience. I wasn't a RAVING fan.

Janet Nowak

Jun 23, 2022

Great choice of all kinds of pots. Huge inventory of exterior deco items, BBQ, etc.The plants are healthy and a wide variety. The staff is quick to help if needed.

Kay Thompson

Mar 18, 2022

Stopped by to see what's new when we were in the area. Love the pots they have for sale here. Polite staff. Nice place to shop

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Questions & Answers

do you sell garden statue

Roger St. George | Sep 9, 2019
Kathy Mack | Sep 9, 2019

Yes

What are the Covid safety practices like here?

Anonymous | Sep 8, 2022
Albo Raymeister | Sep 8, 2021

Social distancing, masks recommended.

Do you have any honey bell trees in stock?

Natalie Amos | Sep 8, 2021
janice Hawkins | Sep 8, 2021

Wrong person

do you sell flower seeds

patricia Eboch | Sep 8, 2021
Harvey Roscoe | Sep 8, 2021

Many kinds

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Do you carry sod

Donna Roberts | Sep 8, 2020
Candy Mausser | Sep 8, 2020

Yes they do

do you sell st. augustine grass plugs? if so what is the cost?

larry patriquin | Sep 8, 2020
Carrie Durand | Sep 8, 2020

Call the store...

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who is your new manager? this guy is terrible with customers and he threatened me

denise Krasney | Sep 8, 2020
Delorna Lance | Sep 8, 2020

Don't know don't work there

Do you have Sweet Potato Vines?

Bernadette Coogle | Sep 8, 2020
stewart gable | Sep 8, 2020

Yes they have both

Does MRT sell grass plugs for the yard and if so what are the different varieties of grass plugs and the cost for the plugs that you have? Specifically interested in Bermuda plugs for a Bahia yard.

Don Yellman | Sep 8, 2020
stewart gable | Sep 8, 2020

I would suggest giving them a call.

Looking for Staghorns Ferns. Do you carry them?

Ilse Jones | Sep 8, 2020
stewart gable | Sep 8, 2020

I believe they do but give them a call. They are excellent to deal with. Good luck

I am looking for a Black Dragon Hybiscus. Anyone know where I can find one .

Kathe Magadance | Sep 9, 2019
Mimi Ramsay | Sep 9, 2019

Not sure if MRT has it.... I use Stokes Tropicals.....on line ... Have had good luck w them but not used them recently. There is a big nursery in Sarasota that I have used in the past .not sure of the name of it but it's one one of the major roads between 75 and 41.... On the left coming from 75..... I saw this hibiscus the other night... I want one too😊

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Are you building a new MRT on 776 near Island Walk?

Sharon Sievert | Sep 9, 2019
Elizabeth Rogers | Sep 9, 2019

Yes, on 776 on the corner of Biscayne

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I have black on my large flower crown of thorns. Do I use a fungacide orSevin?

MaryAnne Giambo | Sep 9, 2019
Robin Lewis | Sep 9, 2019

Black on a plant, especially if you can scrape it off a little with your thumb, is usually sooty mold. Chances are there's ants on your plant and aphids blow them up with a good stream of water and then spray your plant with a little vinegar solution that should take care of it. Don't do this when it's sunny

Can you buy bulk supply of compost?

Milissa C | Sep 9, 2019
Vivian Hamstra | Sep 9, 2019

I am not sure, I would call. It seems like they would. Oak Farms shares property with a company that has soil, compost, stones...

Do they have rocks for painting?

Joseph Lupino | Sep 9, 2018
Justin Taylor | Sep 9, 2019

MRT has bulk bins for rocks that are sold by the total weight. They have flat rocks that customers frequently purchase to paint on. The best part about it is you can select the exact rock(s) that you would like, and you pay for it by the weight. Hope this helped!

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Do you carry hostas

Marilyn Sinnott | Sep 9, 2018
Deborah Pitek | Sep 9, 2018

Yes

Magnolia tree dying? How can I send a picture?

David Scott | Sep 9, 2018
Jacquie Garriga | Sep 9, 2018

Take some of the affected tree to MRT. They may have a solution.

do you have wipping bottlebrush tree

Lucy Welch | Sep 9, 2018
Christina Leport | Sep 9, 2018

Yes they do

I just saw a post where a lady bought a glass door/window decal of a Mermaid do you have those? If you do, do you ship? Thank you, Judy

Judy Thompson | Sep 9, 2018
Patricia Irias | Sep 9, 2018

MRT does not provide shipping services.

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Are you capable of pruning a large Oak tree approx 30' in height

Walter Cote | Sep 9, 2018
Judy Zangrilli | Sep 9, 2018

I asked about pruning and they don't do this.

Do you sell Magnificent Crotons?

Joyce Krasner | Sep 9, 2018
Jacquie Garriga | Sep 9, 2018

They have a wide variety of crotons. I don't recognize this cultivar

Who in Venice area sells composting worms?

Pat Milone | Sep 9, 2018
Milissa C | Sep 9, 2019

Greenleaf worm farm Port Charlotte FL.

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