Great Expressions Dental Centers - Sarasota

lynnett kendall

My son has been a patient since he was 3 and they were amazing, but over the years their service has become extremely poor. Every appointment we’re on time but have to wait 45min to an hour. Our appt was scheduled for 8am today and when I walked in over 10 kids were waiting, they didn’t call him back there until 50 min later . It’s so hard not to come off rude or to be impatient but WHY over schedule if you can’t see or bring patients back there in a 10-15 min time frame ?! Absolutely the worst I’ve ever been too. I don’t recommend and will be looking for a new friendly, time efficient dentist. Update : it’s been an hour and thirty minutes and he’s still not done . Over them .

Christina Diederich

Been going here for my Invisalign treatment and I have zero complaints! All the staff, especially Hector, has been wonderful and very helpful. Every appointment has been on time and I'm in and out very quickly.

Erica Pramudyasworo

Can't give this dental group enough praise. Hector especially he is really great with my son. He is likeable and can relate to him. We have been going here for many years and I am so glad we found this dental group.

JR C

We went to the dentist, I had 3 kids to be seen so i get that its a lot. My daughter waited 40+ minutes in a room with NO adult supervision no one checked on her and wouldn't let me in to sit with her, or her older sister. They are way understaffed. I asked why she was waiting for so long and was a bit put off, but in no way angry or being loud. I asked questions and they didn't like it. My daughter was so upset and anxious by the time the dentist came in that they decided ON THEIR OWN not letting me know that they used Nitrous on her. They asked me to sign the paperwork prior saying it would likely not be used but that I needed to sign it, I asked them not to use it and they still did saying "it is decided between the patient and the doctor" Im sorry my 9yo is not making that decision! She even told them herself she didn't want the nose thing. I mean she was a little crying but in no need to be sedated for anything. I also was told a lie that my insurance did not cover it and it would be $45 for anyone over 9years old. Sorry that is a straight lie I am now trying to get reimbursed by my insurance (which isn't easy) they are just lazy and didn't want to submit a preauthorization to use it. I asked for our records nicely, filled out the proper paperwork for it. As we were sitting there they all started clapping as if they were happy to lose a client thats been there for over 2 years. I also got a backhanded wave saying bye bye to the other ladies all hanging out, none of them doing anything at the desk. It was a goodbye party for a client that was being nice under the circumstances. You just drugged my daughter without telling me after I asked you to let me know in advance or be with her, so I do not recommend anyone going there. They do not care about you or your children.