Planned Parenthood - Santa Barbara Health Center

Olivia G

Amazing care. No judgment , so supportive. Showed me nothing but kindness. Explained everything in detail and answered all my questions. I am so grateful for my experience there.

Marlen Aguilar

The doctor didn’t introduce her self at all. I couldn’t tell what she was doing in my room as she wasn’t wearing the “doctor attire.” ”They also charged my insurance for tests never got done (since my veins didn’t want to bleed). For my other test results, I never got a phone call or a letter saying everything was okay. Call the office to pay a bill (found out I owed them through my insurance) their billing department never answer my call it just went to vm. Tried calling couple more times at different hours each time but same thing happened and finally left a voicemail but till this day no call back either. Avoid this place.

Melissa Perez

Worst service....how about more like no service. Literally no one is reachable at Planned Parenthood by phone. I tried calling Santa Barbara & Ventura offices no luck at all. I made an appointment no problem online. However, due to work conflict I needed to call to reschedule. No one ever picks up, and the line just says call back later. There is no option to wait on the line , or to get a call back. Super annoying because I don't want to get charged for an appointment I tried to reschedule in a timely manner, and just cause no one can or does answer the phone line at Planned Parenthood I don't want a no show fee. Also, I tried to cancel the online appointment I made, but can't find it so perhaps it never went through all the way. Still it has been a couple days that I have called Planned Parenthood during normal operating hours & no one has ever answered. Seems entirely strange seeing as I had no problem getting through to other hospitals , or medical centers when needing to call & speak with an actual person. Get your act together Planned Parenthood there's literally no reason clients should have such a hard time getting through to you. I ended up trying to cancel by Fax, hoping it reaches an employee there, and I better not get a no-show fee. Oh yea & no option to leave a message either like seriously I can't even leave a message to cancel. After this week not dealing with Planned Parenthood I plan to find a better running medical/woman's health center to deal with from now on. One that actually answers phone line. Needless to say this has been stressful as I am on a budget & really can't afford a no-show appointment when I called in a timely manner just to have no one pick up their business phone.

Ivory Jones

Just a beautiful, immaculately clean medical clinic. The staff was polite, helpful, well trained & a pleasure to meet. My daughter who is an RN (& awesome) has been going here for the past few years & highly recommends it & now so do I. Planned Parenthood is a wonderful organization that dramatically increases the quality of life of women & their children. The best thing you can do for yourself is to have regular checkups & be proactive in preventative healthcare & this agency is a leader in this field. Thank you!