DTLAvets

Edwin Gutierrez

My dog has been dealing with really bad allergies since 2 years ago. I was taking him to a different vet clinic where I paid hundreds of dollars, and they never got his allergies under control. I decided to give this place a try, at first I was not sure if they would take a look at him without an appointment. Most vet clinics I called told me I needed to schedule an appointment a month in advance. When I called DTLA vets I explained the situation, and they were able to take him in as an emergency vet visit. They provided me with different treatment options, and so far his allergies are finally under control. I take him on a monthly basis for his cytopoint injection, and they're always really nice, and they answer any questions I might have. I'm very happy with their service, I highly recommend this place. Thank you for all you've done for Brusky :) -Edwin

Michael Nolhan

I believe that their services will be decent based on reviews, but whoever is answering the phone seems lost. Woman kept trying to get me to cancel my appointment after I stated I no less than 3 times I wanted to keep it, and claimed, “I want to keep my appointment and will call the day before if I need to cancel it” is a very unclear statement as to if I want it. Also didn’t help that I was on the phone. Put on hold for no apparent reason, then she hung up on me, and I heard the phone hang up as it was set down. Do you really not want me as a client just because I don’t have a set schedule, and can’t confirm my appointment until the day before. I was told I can’t do urgent care if I need to get vaccines, yet then I was told I can do urgent care, and in the same sentence, I can do urgent care but it’s not available for new clients, then the next sentence, it’s $120 per vaccination in urgent care, but I can’t do it, but I can come in to do it if I wanted to pay $120 for urgent care and the same price for vaccinations as I would appointment. Which one is it?

Baer

I've had to bring both of my senior cats here for dental extraction surgeries and they've done a fantastic job. Everyone I've spoken to, from vets to assistants to reception, has been a gem. Despite how busy and stressful this line of business can be, especially these days, they always take the time to explain things thoroughly to me (during/after surgery check-ins, lab results, which follow-up tests are necessary and which can be optional, etc). Yes, surgeries are scheduled pretty far out, it's quite busy so I can't fault them that. That being said, when I've been concerned about the time sensitivity of anything, they have given me the option to bring the cats in during their specified emergency clinic hours. For any surgery, they've provided a low-high estimate itemized breakdown so there's no surprises with the bill. I can say I trust them with my babies and would recommend them highly. Thank you for all that you do!

Osny Kidd

Highly trusted veterinarian, my Chocolate Labradoodle has been very well taken care of since nine weeks old. They are very knowledgeable, understanding and and helpful. Specially to new dog owners! Their recommendations for nutrition and preventative care. I highly recommend this hospital.