United Watch Services

Stephen Greenwood

Jesse is a true gentleman and provided exceptional service. I had a great interaction with him and he was able to replace a battery right away. Highly recommend.

Alex Epstein-Shafir

I will sum this review quickly for those who are doing their research on service centers, and do not care to read the rest: Alan is an incredibly talented watchmaker, and my Rolex came out looking brand new and running perfectly. I am so glad I found United Watch after the RSC in SF closed their doors. The price was fair and expected of a master watchmaker with all Swiss equipment and training. Do not take your multi-thousand dollar Swiss watch to a jeweler, they will butcher the movement and damage the watch. Take it to Alan at United Watch Services. The rest of the story: I have been collecting watches for a long time (mostly Swiss) and I have always bit the bullet and sent them back to the factory and waited multiple months for them to return. When my reliable Rolex Submariner stopped auto winding (would randomly stop running while wearing) I knew it was time for a service. I did a lot of research and ended up settling on United Watch Services due to their Swiss credentials and stellar reviews. I was greeted by Alan's brother Jessy who is a pleasure to talk to. While he inspected the watch he took the time to share their family history and involvement with Rolex specifically. Jessy made sure to tell me that Alan would inspect the watch, give me a quote, and there would be no hard feelings if I decided to not move forward with the service. Within a day Jessy texted me the quote and took the time to call me and walk through everything that was needed on the watch. The price was very fair (most Rolex Service Centers charge about 1k just for general service and cleaning) so I went ahead with the service. Here is the real benefit of a local watchmaker, within 4 days the watch was back on my wrist looking and running perfectly - I did not have to wait 2+ months (plus shipping risk)! Alan also took the time to share some photos of the service which was an unexpected treat! As a watch enthusiast, seeing each piece of the watch taken apart, the multi level pressure testing, the cleaning machines, was all incredibly fascinating! Also, my watch came out looking better than when I sent it in! It looks like when it first came out of the box. I liked the service so much that I just sent brought them another piece that has water damange for Alan to work on. Thank you again Alan and Jessy!

Tyler Allie

I had my Omega Speedmaster Date serviced here and it was a great experience all around with Jessy and Alan. Jessy is friendly and personable, and Alan does great work on the watches. My watch had a loose rotor and was not self-winding correctly and my watch is now running smoothly. Thank you for the great service!

Robert Combier

They fixed my father's broken watch and were supremely helpful and friendly throughout the whole process. I'm happy to feel like part of the UWS family. Cam on qua Jessy!