Address: 2440 S Main St, Lakeport, CA 95453, USA
Phone: +17072636187
Sunday: 9AM–3PM
Monday: 7:30AM–6PM
Tuesday: 7:30AM–6PM
Wednesday: 7:30AM–6PM
Thursday: 7:30AM–6PM
Friday: 7:30AM–6PM
Saturday: 9AM–5PM
lorilynn white
Greetings , I wanted to thank Lakeport Napa employee 104 (sorry no name on reciept) for his knowelage and help this morning. I purchased windshield wiper blades and this young man installed them for me. He exemplifies the words customer service, in this very different world we live in. Im very grateful that he was there to help this morning, KUDOS for Napa in hiring him..... invoice #874082 Kelseyville ca
Brian Torres
The service was horrible the young man tall man, I bought a couple of wipers and then I decided I was going to buy some shocks and struts for my van so I asked the young man and he got an attitude with me andso I went to the lady next to him and ask for help from her she was helpful until I asked about my AAA discount and she had to do some adjusting which is her job she should not get an attitude I just spent you know hundred and fifty dollars with you guys so if you could talk with your service providers about little bit better customer service it would probably help your business.
Robert Fitzgerald
Ordered a part a week ago, it didn't arrive on the specified date and the guy behind the desk told me "oh it happens all the time check back on Monday at 8am. I called them at 10:00 and they told me it would be on a shuttle at 2. I will be speaking with a manager when I do finally get my part.
Kerry Lopez
Two clerks at the desk. One exclusively helping a man, the other answering the phone. Neither clerk greeted me, nor did they even acknowledge my presence. No, "Hi, be right with you." No, "Sorry for the delay." Instead, complete lack of eye contact even though the bell at the door signaled my entry, my two minutes of looking for what I needed on my own, and my five minutes of standing within three feet of the desk right in plain sight. Then, a female employee arrived, and she looked right at me, and still not even a "Hi. Someone will be with you shortly." Napa Auto Parts in Lakeport, CA -- shame on you. We're a small town, and I will let all my friends and neighbors know how rude and unprofessional you are.
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Masks are mandatory as is a 6ft distance between customers. Hand sanitizer available at checkout counters for after $ transactions
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