Address: 1621 Cleveland Ave, Santa Rosa, CA 95401, USA
Phone: +17075452888
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 9AM–1PM
Anne Sweeney
I had an outstanding experience at the Santa Rosa North location. I was having difficulty with my insurance claim and Jaymin Graveman, offered support and his expertise to help navigate the transaction. Amazing service!
Garrison Moratto
Jared the Assistant Branch Manager gave the best service I have ever experienced at a rental facility. Courteous, professional, helpful, and all-around made things possible, taking a huge load off our plate. Wish I could give a sixth star…but five will have to do!
Trish Tedeschi
I arrived right when they were closing on a Saturday at 1:00pm. Door was already locked. However, they saw me out there and opened up their office for me. They could not have been nicer and more accommodating. I apologized for being late and they said "no problem at all." Seriously, everyone in the office was extremely nice and went out of there way to make my experience a good one. The vehicle I rented was excellent. It was equipped with all the "bells and whistles" and the rep took his time explaining all the perks of the SUV. Definitely will be coming back to Enterprise for future rentals. Thank you!
Jacob Solberg
I reserved a van for the day. In the past I could return it after hours on the same day with no issues. Now they want to charge me up to two extra days because they won't be able to check it in until Monday. Horrible customer service. I work in the auto body repair industry and have been a customer of Enterprise for years. No longer. I will also tell every single person I come into contact about my experience.
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No
No cash! You have to have a credit card!
They say they do... But in reality both times I've actually asked they have always had reason they could not that day. Not this particular location mind you.
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