Enterprise Rent-A-Car

Category: Car rental agency in Santa Rosa, California

Address: 1621 Cleveland Ave, Santa Rosa, CA 95401, USA

Phone: +17075452888

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–1PM

Reviews

Anne Sweeney

Jul 12, 2022

I had an outstanding experience at the Santa Rosa North location. I was having difficulty with my insurance claim and Jaymin Graveman, offered support and his expertise to help navigate the transaction. Amazing service!

Garrison Moratto

May 11, 2022

Jared the Assistant Branch Manager gave the best service I have ever experienced at a rental facility. Courteous, professional, helpful, and all-around made things possible, taking a huge load off our plate. Wish I could give a sixth star…but five will have to do!

Trish Tedeschi

Mar 18, 2022

I arrived right when they were closing on a Saturday at 1:00pm. Door was already locked. However, they saw me out there and opened up their office for me. They could not have been nicer and more accommodating. I apologized for being late and they said "no problem at all." Seriously, everyone in the office was extremely nice and went out of there way to make my experience a good one. The vehicle I rented was excellent. It was equipped with all the "bells and whistles" and the rep took his time explaining all the perks of the SUV. Definitely will be coming back to Enterprise for future rentals. Thank you!

Jacob Solberg

Mar 17, 2022

I reserved a van for the day. In the past I could return it after hours on the same day with no issues. Now they want to charge me up to two extra days because they won't be able to check it in until Monday. Horrible customer service. I work in the auto body repair industry and have been a customer of Enterprise for years. No longer. I will also tell every single person I come into contact about my experience.

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Questions & Answers

can I return vehicle on Sunday and put keys in a drop box

Maya Richardson [Moore ES] | Jun 9, 2022
Vicki Thames | Jun 9, 2022

Yes

do you take debit

Noreen Malone | Sep 7, 2021
Jerry House | Sep 7, 2021

I didn't know that, good to know.

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Can we pay in cash

JenniferSchiemann Schiemann | Sep 7, 2020
BRIAN CHRISTIAN | Sep 7, 2020

No

Do they do cash only

Arthur Cooper | Sep 8, 2019
Jennifer Landaverde | Sep 8, 2019

No cash! You have to have a credit card!

Do u deliver vehicle

Ken Brewer | Sep 8, 2018
Arbor Consulting Group | Sep 8, 2018

They say they do... But in reality both times I've actually asked they have always had reason they could not that day. Not this particular location mind you.

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