Verizon

Michael Murphy

Forgot the associates name, but he was very helpful and knowledgeable. I believe he had tattoos and was a younger guy but he helped me out alot. Didnt even make a purchase and he continued to help if i decide to upgrade to a z fold i will be going to this store to do buisness with him

Joseph Sanchez

The customer service experience I had at Verizon was outstanding. The staff is friendly and professional. Enrique helped me out, very good at was he does. Enrique is a good model of customer service. Thanks again!

Fernando Roque

What a bad experience I had today Friday 26 and yesterday 25 with these Verizon employees when I had to return an item with them and the same with customer service they made me lose time and hours of work 3 days trying to return a damaged equipment on the last day I spoke with a representative Rober who only half an address with a cell phone number and when I went to that store they told me that they did not ... they knew who he is ... and as customer service and as those who attend the company only put the name of verizon in bad how sad it is to have inexperienced staff working there who are only looking for money ... and we care about customers and say they work for a when they really only want to sell and make money

Leo Angulo

Went in there during a weekday around 6 pm to start new service. I was bringing in 4 lines from T-mobile. When I walked in everyone was busy and there was no one to greet us. We waited 20 minutes before someone acknowledged our presence and finally got us on a waiting list. After a total of 50 minutes waiting Edwin Kim (Solution Specialist) finally came over to help us. He was a nice guy but not very knowledgeable. He messed up on importing one of the lines so ended up having to import the incorrect number and change it after, which I got a $15 dollar charge for later in my phone bill. This was his managers idea by the way to change the number. So that was that, then he inquired about my line and said since I am the account holder that I would have to start my service there but I was hesitant because I wanted to take advantage of the Bring your own device and phone number and get a $250 rebate card but it had to be done online. He said I had to add it there since I was the account holder and that I could simply call later so they could adjust it. Well its been 2 months I called Verizon and they are not approving the rebate since it was not done online. Thank you for that, I've lost my trust in Verizon's sales team. Just wanted to share my experience at this store. You're probably better off dong everything online.