Covington TOBACCO & VAPE

Anthony Fowler

I’ve shopped here for strictly Tobacco and Vape juice. I’d have a few unpleasant shopping experiences and noticed a handful of turnover in the staff. I decided to reapproach staff when it was not so busy. In our conversations I’ve learned that some of the “non-local” workers are from the big cities up North. I discovered that the staff wasn’t ignoring my needs. It was social norm in the city. The workers weren’t familiar to Southern Hospitality or formalities beyond serving behind bullet proof glass. Do take time to understand our norms vs another culture.

Jonathan Ballard

I've never encountered such a bunch of ill tempered people. You also can look forward to employees giving you the wrong reagents, then refusing to accept a return or allow an exchange - even when it's 100% their own fault. Also, dental hygiene issues would seem to abound with one employee. I'll be finding somewhere else to shop.

Amber “AmberNicole”

Awesome store But Employees could use A Lot of Customer SERVICE SKILLS makes the place Very Un- Welcoming when it could be a VERY HAPPY SPOT..

Margaret Langford

Overpriced, faulty products (multiple times), no help returning, and the young guy has the worst attitude I have ever encountered. They have lost literally hundreds of dollars of my business. Go online, better deals.