Address: 2151 Delaware Ave # B, Santa Cruz, CA 95060, USA
Phone: +18312016372
Sunday: Closed
Monday: 8AM–4PM
Tuesday: 8AM–4PM
Wednesday: 8AM–4PM
Thursday: 8AM–4PM
Friday: 8AM–4PM
Saturday: Closed
Union Church of Cupertino
Great Company! We have been with Crystal Springs Water for YEARS! Sergio A. was our last delivery guy and I just want to take a moment to say THANK YOU! He went above and beyond while he was here... all while being incredibly friendly and professional. You could tell he cares about not only the company values and what he is delivering but also the businesses he is delivering to. It's rare to run into someone like Sergio, we are very thankful he was here. You guys have a GREAT EMPLOYEE on your team!!! Thank you, Sergio!!!
Undisclosed
The products are top quality but their organization and their delivery drivers are just awful. I had a subscription order set for 2 bottles, and more than once the bottles never showed up. I had to call repeatedly and wait for hours to speak to someone who would help me. Everyone in the office was kind, but no matter how many times I reset my delivery schedule, something always went wrong. I’m working and in school so I don’t have time to talk on the phone hours each week just to get my delivery. I’m very disappointed.
Ehime Sadoh
Cystal Springs is the most unprofessional inconsiderate water company ever I do not advise anyone to use this company. They have been charging me for my cooler for over a year. I am still paying for it and getting deliveries. I checked my credit score and they said I am in collections. Mind you my account is in the positive. Furthermore, some of their drivers are extremely unprofessional. Crystal Springs had emailed me a few weeks ago to upgrade my water machine ( aka swap it out ) for cleaning purposes. I swapped Out my machine when I did so they gave me a broken machine. Ok, no worries things happen so I notified them and they sent me a second machine. The second machine the cold water did not work. Come to find out they gave me a refurbished machine. For all that I could've kept my old machine which was brand new and working. They are unprofessional and a waste of money as I said I do not advise this company
Maricela Marquez
Excellent service. Great tasting water. The best water in the central coast. Edgar the route Supervisor provides excellent customer service, very friendly.
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We test our product before production, during production and at the end of production to assure that all standards of quality are met.
We have a large recycling bin here at our bottling facility that we use to recycle acceptable materials.
We sell bottle water dispensers here at our bottling facility.
Most people prefer the taste of bottled water.
Pure water is defined as any water that has been filtered. Legally, any water that has been processed by minimum filtration can be labeled "Pure Water". Bottlers are mandated by FDA to filter down to a minimum of 1 micron. Therefore, all Spring Waters would qualify as "Pure Water"
Do not remove the bottle cap. Simply remove the paper seal from the cap and place the bottle on the dispenser with the cap on it. You can also remove a bottle from the dispenser and the cap will re-seal without any spill or leak.
Included with your initial set-up of your service will be a delivery schedule indicating your delivery dates for the remainder of the year. If you do not have your schedule, our office will be happy to send you a replacement. Just give us a call at 800-423-8966. Or, if you know your route number (this is written on your invoice), you may look up your next delivery day here.
Of course, just call our office at 800-423-8966 prior to your next delivery day.
The only delivery that you need to be home for is the initial installation. After that, not at all, you can make arrangements with your delivery driver to leave your bottles anywhere you wish. Just don’t forget to leave your empty bottles out to avoid bottle deposit charges.
At the time of installation of your service, you are charged a bottle deposit for each bottle you ordered. Thereafter, on each delivery, if there is an even exchange of bottles, full/empty there is no bottle deposit charge. If you order more bottles than you return, there will be an additional bottle deposit charge for each extra bottle. If you return more bottles than you order you will receive a bottle deposit credit.
You will receive a regular invoice in the mail indicating all charges for the billing period. You may pay your driver or mail your remittance. We also accept MasterCard and VISA.
Of Course! Although we recommend you keep an extra bottle on hand, especially during the holidays. Just call toll free 800-423-8966.
You will receive your delivery on the next working day following the holiday.
Hi Sheri, No, we don't sell gallon glass jugs. For more info about our services, please visit our website https://www.crystalspringswater.net/
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