Spaulding Hospital Cambridge

Jacqui Upham

I got a brain surgery done when I was 21 and with it came a stroke. I was at Spaulding for a few weeks and it was great. I can walk again, talk again, getting my right hand back to. I get a new brace on my right leg so I can walk, every doctor and therapist I see or saw is or was great to. There are outpatient Spaulding’s in multiple places where I can get OT for my right hand, PT for my balance and walking and Speech when I have trouble understanding what I’m saying. I get Botox for my hand there, my therapeutist showed me a brace that’s supposed to help my right arm and hand to ‘wake up’ and now my hand is more open and my arm is in position and doesn’t need Botox on it anymore. Spaulding is one of the places I feel the safest.

KHO

Spaulding Rehab Hospital of Cambridge is a place I would never recommend to anyone looking to get better. If the patient is looking to go to a nursing home and never get quality of life back this is the place to go. We were told that this place was the same as Spaulding of Boston. Lies. I spent three months in the hospital sitting beside my daughter making sure she didn’t lose any range of motion. Within one week her left hand lost more than 80% of that range of motion in her left hand. She was at this place for two in a half months and never gained. They say that Rehab is available 5-7 days a week for up to three hours. My daughter only saw her physical therapist one a week, and therapy aids one a day for one part of the body stretch never full body and they only worked for 20 min. Occupational therapy was at least twice to three times a week but with my daughter's condition she needed consistency. The doctors and nursing staff were great with her but were quick to medicate when she was bored and looking for something to do. They have no visitation due to the pandemic but offer no activities other than sit in your room and stare at walls. This place has no care for your complaints and no drive to see anyone get better. When I asked to have her transferred I was always told that she’s not ready but they do nothing to get her better. I finally decided to take her home and have visiting nursing and physical therapy come. And everyday she is showing improvement. DON'T WASTE YOUR TIME HERE!!

Gina LaFlamme

I had to take a little time to think before leaving this review because my Uncle received great care from some of the staff here. The PT and OT staff are amazing. His Social worker was awesome! The staff in the financial department and most of the nurses and aids have been amazing. The reason I have to give 2 stars is because of my Uncle’s case manager. She was abrupt, rude, and dismissive whenever I attempted to communicate with her and ask questions. She was set on my Uncle needing a skilled nursing facility to care for his tracheostomy. My Uncle ran out of rehab days on his insurance plan and she sent him to a horrendous facility that had zero Respiratory Therapists to help care for his tracheostomy. My Uncle’s case manager placed him at the first facility that had an open bed. In the last two weeks my Uncle was not cared for properly and even has scratches on his body from being physically abused at the facility he was placed at by his case manager. I’m pretty sure she would not have sent someone she loves there. Thank you to all of the wonderful staff at Spaulding who truly cared for and about my Uncle! Shame on his case manager for dumping him off at a facility with staff that are physically and emotionally abusive. Thankfully my Uncle has people who love and care for him because he was moved to a great facility that will care for and help him continue making progress so he can eventually return home. If left at Watertown Health Center he probably would have died!

Paul B

Most of the staff genuinely care but like all places, there are all types of employees. We had to remain with our son to ensure that he received proper care. This was no easy task. I would only recommend the facility if the patient can advocate or has a friend or family member that can stay with them most of the time to ensure optimal care is provided. The place is very old, loud and can be chaotic at times, but they try to make the best of it. Oh, the best part is that parking is free.