Morris Eye Group

Brandy Henderson

Not one shred of knowledge or communication by the front desk staff regarding my new patient appointment for retinal problems. I have Tricare insurance they do not understand it .Treated rudely. Front desk girl laughed and rolled her eyes at me when I tried to explain my insurance to her. I had a medical eye issue called three times and had to explain this three times. then told I was scheduled for an annual vision exam not a medical exam. Shame on you doctors for not training your staff properly and up selling you vision and eye glass center. No wonder there was no one in the office. You don't even deserve one star. I am an administrator at a medical clinic and am apauled that this it what the medical practices have come too.

Jack Shepard

This place is such a scam. First off be warned that a simple eye appointment takes 2-3 hours. I have never waited this long ever. They take you into a room then you go back out to lobby and wait. This repeats for hours. Secondly, they were pushing this “new” technology contacts on me and I went along and got a trial pack. Couple days later I realized the trial contacts I had been wearing were had expired in 2020. Not sure how new the technology could be if these expired in 2020… and finally I just found out today that they have been scamming me with the contacts I’ve purchased from them. They are charging more than double what other providers charge for literally the exact same brand and prescription contacts. This does not surprise me because I noticed their customer base is primarily elderly patients. Seems they take advantage of this and charge absurd amounts thinking they won’t notice. So if you like wasting time at a doctors office that takes advantage of and scams elderly patients, Morris Eye Group is the place for you!

Trisha Nava

Never been to an eye group practice that required medical insurance to be used in addition to vision insurance. The front office and technician were rude, argumentative, and condescending. Even when the technician excused me back to the waiting room, I heard her muttering arguments against what I said. Unprofessionalism at its finest!! THE ONLY REASON they even got two stars was because the optometrist Dr. Tan is AWESOME. She was kind, understanding and apologetic. She explained the rationale for the health insurance inclusion was due to their practice being considered a medical practice so they use it as needed but is not required unless needing to address a medical diagnosis such as “macular degeneration.” If Dr Tan could be seen without going through the front off or technician then I’d recommend this location; however, I will never return to ANY Morris Eye Group.

mike hawk

For the last three years when I had my eye exam the gal doing the visual testing did not know how to use the visual equipment. She was so inept that I was called in to do a retest. The next year the gal didn’t know how to adjust the equipment so my chin could rest whille testing. She asked me if I wanted to set a new appointment. This year there is new equipment and this gal was so inept she had to call someone who was capable of doing the testing to complete the task. Why aren’t these people checked to be sure they know what they are doing before being hired for the position instead of putting all of us at risk.?? Is it the money involved to be sure they are properly trained. Morris eye group used to be excellent. Dr Butler was an outstanding ophthalmologist. Why isn’t she there any more? What is happening there?