H&M

Category: Clothing store in Chicago, Illinois

Address: 840 Michigan Ave, Chicago, IL 60611, USA

Phone: +18554667467

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Claudia McDermott

Jun 27, 2022

TERRIBLE CUSTOMER SERVICE. If I could give zero stars, I would have. I made a trip down here to return several items. Unfortunately, they decided to close early for no apparent reason. So I made the trip down there the next day. The sales associate and supervisor, Alexis, were unable to accept my return since it was day 31...failing to recognize the day before they closed early (my day 30). After telling me to take it up with customer service, customer service at H&M HQ told me the store should have accommodated me and accepted my return. Sad to see such terrible customer service. I will not be shopping at this location again.

Kay Dietrich

May 15, 2022

Layout is bad and accessibility is pretty non-existent. Despite having three floors, selection was worse than the store in the mall in my small town back home in Michigan.

Andrew Criswell

Oct 12, 2021

H&M has been a fixture of Chicago since back in the 00s. Ever since French Connection folded, they have been the spot for good cheap fast casual on Michigan Avenue. The prices are better than Zara and the selection is usually more diverse. This store has a fantastic mens dep as recent thst encompasses the entire lower level. They had everything I needed and in an abundance of sizes. I highly recommend even if you have a location in your home city. This one might have some treasures.

Christine Fiene

Oct 16, 2019

H&M on Michigan Avenue was fun to visit again. It's been years since my retirement and priorities switch at my age. I didn't know that they added a home department on the third floor, and carry women's large sizes on two. Didn't have time to look at all the accessories or to checkout the men's department. What I did see included creatively designed clothing at bargain prices. Staff were friendly, and helpful. The change of season dressed the store with sale signs. I think I visited each one. Isles are wide. The store is wheelchair accessible. Located across from the Watertower, it's a quick walk to most restaurants, two large malls and a ton of speciality stores. Leave early, stay late.

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Questions & Answers

Do you have maternity clothes in store?

Kerry Miles | Sep 7, 2018
1 Blaquegirl | Sep 7, 2018

Yes they do but not a large selection

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Does this store accept clothes for recycling?

Karina Diehl | Sep 7, 2019
Edgar Puma | Sep 7, 2019

Yes they do. They have a recycling program. Just go to the store they'll be happy to assist you.

Do you have a men department and where?

Carla Washington | Sep 7, 2018
Vivian W | Sep 7, 2018

Yes, the men's department is located on the -1 floor (basement)

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Is there parking

High Dollah | Sep 6, 2021
Trebor Newson | Sep 6, 2021

No, there is no designated parking for H&M.

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Are the fitting rooms open during covid?

Alex J. Martin | Sep 6, 2021
Trebor Newson | Sep 6, 2021

No they are not.

Do they have a plus sized section?

Sabrina Ashley | Sep 7, 2019
kraig pieper | Sep 7, 2019

Yes there's a plus section on the second floor.

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do you have a children department and where? thank you!

Melina Varela | Sep 7, 2019
Tracie Hall | Sep 7, 2019

Yes on the other side of the womens. So coming thru the door it would be to your 👉

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I saw there a Designer sale happen on Thursday?

wanda adams | Sep 7, 2019
Brad Borkowski | Sep 7, 2019

Check their website or call.

do they accept apple pay?

Zelina Galindo | Sep 7, 2019
Trevor Benoit | Sep 7, 2019

I believe they do yes.

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Do they have a kids section?

Amanda Kulawik | Sep 7, 2018
Ahmed Bolbol | Sep 7, 2018

Yes they do

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Do you guys have layaway?

Brittney Benton | Sep 7, 2018
Jessica Weiselberg | Sep 7, 2018

No, but you can hold items for up to 24 hours.

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Does anyone know who the SHIPPER is for deliveries? I can't get thru to customer service and my order is past late.

Elaine Downing | Sep 7, 2018
Jessica Weiselberg | Sep 7, 2018

Mine has been UPS in the past

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Do you have customer parking?

Valeria Perez | Sep 7, 2018
Josef Settle | Sep 7, 2018

No they do not.

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Do yall sale biker Jeans?

Luis Delgadi | Sep 7, 2018
Luis Delgadi | Sep 7, 2018

For how much

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