Express

Category: Clothing store in Chicago, Illinois

Address: 845 Michigan Ave, Chicago, IL 60611, USA

Phone: +13123865995

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Jhoana Platt

Sep 5, 2022

Good prices on the clearance section

Tea with the Assistant

Aug 20, 2022

Really sad that you can't shop without being profiled. I walked in the store and immediately was on their radar as they faked to want and help but realiaity is they were watching me to see if I was trying to steal. I over heard the associates on their walkie-talkies telling one another my location. Very disappointing experience.

M Freiburg

Aug 13, 2022

If I could rate this store lower than a one star I would. The employees who work there look terrified of their manager, Mariah, who is treating them like garbage. I guess their GM is ok with that. Most other stores wouldn't let that fly. All she seems to do is give them more work when she lags around doing nothing and saying to other employees not to stand around. While girls are doing their best to handle guests and the basic maintenance of the store. When I asked for a fitting room they were all full to the brim with clothes and honestly I regret making the trip there. It's a good thing H&M is next door.

M KEVIN

Jul 8, 2022

Really slow staff sim the cashier. takes for ever

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 13, 2022
Express | Sep 13, 2021

The safety of our customers and associates is our highest priority. We are taking care to keep stores clean and enforce social distancing. Here are some of the actions we are taking: cleaning and sanitizing all stores, training associates on new protocols and best practices, signage and audio reminders about maintaining a proper social distance, safety precautions in our fitting rooms and checkout desks and limiting store capacity to recommended numbers.

How long does it take Express clothing to ship?

Express | Sep 13, 2020
Express | Sep 13, 2020

Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.

What is the return policy at Express?

Express | Sep 13, 2020
Express | Sep 13, 2020

Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Can online orders be returned to any Express store?

Express | Sep 13, 2020
Express | Sep 13, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

Where can I buy an Express gift card?

Express | Sep 13, 2020
Express | Sep 13, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

What sizes does Express offer?

Express | Sep 13, 2020
Express | Sep 13, 2020

Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.

Is Express Water Tower Place hiring?

Express | Sep 13, 2020
Express | Sep 13, 2020

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

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