Yucaipa Animal Hospital

Melanie McLaughlin

I’m moving to Yucaipa soon and I schedule an appointment with Yucaipa animal hospital. First, time calling was a breeze. However, I wanted to update my appointment for my new pup, and customer service was horrible. I called the first time and I agreed to be placed on hold. 15 mins later someone picked up the phone and as I tried to explain what I wanted, rep cut me off and stated she was going to place me on another hold. I waited until the time reached 25 mins and decided to hang up. I called again to speak to someone and as they asked to place me on hold again, I explained to them I’ve been on hold for 25 mins and would like to update an appointment. She was then rude to me stating that there was a full lobby and 2 people were ahead of me…excuse me! I was one of those people waiting and you completely disregarded my request. Safe to say I hung up, I will not cancel my appointment (because I can’t even speak to someone), and I will take my business somewhere else.

Amanda Cossio

They recently took in our pygmy goat who unexpectedly passed. The staff was curteous enough to ask if we were OK standing by before they began doing what they needed to, to take her in. The price was also better than expected. Thank u!

Brooklynn Locke

My miniature dachshund, Stella, was minding her own business going potty when the neighbors dog broke through into our back yard and practically bit her nose off and ripped her lip back. She had surgery at the emergency vet in Redlands. All of her after care and check ups were done at Yucaipa Animal Hospital, and it was just the greatest experience! Everyone, including the front desk ladies, are super nice and caring. I visited them around 8 times in 12-14 days and got no complaints from any of the staff. I was overly cautious while she was healing because the wound was so horrendous and serious.. The doctor and technicians were comforting and reassured me each time I went in. It looked dreadful to me, but it was in fact healing up nicely! They even let me stop by 3 minutes to closing one day because my other dog had accidentally hit Stella's nose. Over the course of 3 weeks, everyone here showed so much care for Stella, and requested to watch her closely, which was perfect for me. Though it was one of the worst things I've been through with my little dog, Yucaipa Animal Hospital was the only positive part about the whole experience.. and of course Stella's nose healing up well! Thanks again!

Lisa Moore

Love the staff here. No matter what Dr. is there, they always take care of our fur-babies! From simple nail trims to surgeries to having to say goodbye....thank you YAH❤