Hobbytron

Category: Toy store

Address: 28777 Witherspoon Pkwy, Valencia, CA 91355, USA

Phone: +18186759000

Opening hours

Sunday: Closed

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 8AM–5PM

Reviews

Kent Bond

Mar 30, 2022

Really like this company now. A few months ago they had horrible customer service but I actually called about a recent order and they told me that they hired a new marketing and customer service team...yay! I got my order right away!

Gloria Castaneda

Jan 1, 2022

My grandson just loved the spiderman. I was sketchy from buying from this company because I never heard of it ,but now I'll be buying for my nieces and nephews. They fly high and kids of all ages can control it. Great gift idea you can't go wrong.

Anita Ramirez

Dec 15, 2021

Beware as a consumer of this company ! They advertise higher pricing on their social media advertisements than they do on their company website simultaneously. I ordered the spider man for my son for Christmas and after looking on their website, it was available for $10 less. Also to add that they make money on their ship costs, I was charged flat rate shipping, I paid an additional $9.99 in standard ground shipping when I live 20 miles outside of their location. When I Contacted customer service, they were very firm on not honoring their current advertised price that was listed at the same time of my purchase or offering any type of customer service to create a market for return customers nor word of mouth marketing. I would absolutely not recommend ordering from this company if you expect to receive any type of basic customer care. They are a one and done customer purchase in my experience!

Manuel Soto

Nov 30, 2021

This was my first time buying from hobbytron and it was a great experience. Their customer service was so great that they have gained a new repeating customer. Their shipping was fast and when the toy didn't work, they went me out a replacement one immediately. They have proven to be a very trustworthy company.

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Questions & Answers

Hi do you guys have Remote control Rc Cars ?

amin shah | May 9, 2022
ARTOAX | May 9, 2022

hey yea they do have cool rc cars and drones

About flying action figures. I bought 3pc at 74.09 plus 30percent. Also separate action figures. Can I get another great deal.i live in l.a. retired on fixed income. Would like to buy cheap to resale

Michael Santos | Jan 9, 2022
sandi mcgrath | Jan 9, 2022

I don't know. I purchased the Spiderman drone.

Does hobby Tron ship to Nigeria pls

josephine onuigbo | Sep 6, 2020
Hobbytron | Sep 6, 2020

No, unfortunately we do not ship internationally at this time. Thank you.

I would like to return a drone that I ordered

bruce sidwa | Sep 7, 2018
Gene Wallis | Sep 7, 2018

They will only let you return products for refund if you did not open the box. If you opened the box and found a malfunctioning or defective product they will only allow you to send it back so they can "attempt" to fix it. Hobbytron does NOT honor a warranty of 30 days like they claimed on the website when I made my purchase.

How long does it take to ship?

Jesus Caraveo | Sep 7, 2018
anthony soto | Sep 7, 2018

They seem to not care about shipping. I made an order and called them a few days later about shipping because I hadn't received anything. They said within the next 2 days. 2 days pass and nothing so I call back. They said within 2 more days. Waited for those 2 days and still nothing. Was still able to cancel my order a week later. Don't order from here if you haven't already.

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