The UPS Store

Matthew Hall

Called regarding business printing. Spoke to someone about doing door hangers. The lady didn't have the knowledge to help me so transferred me over. This next lady says yes we offer but we have to buy the product I'll call you back with a price. Ok great I say. 6 hours later and me calling and leaving voicemails with no response. Talk about poor customer service. Very disappointed. So much for buying local

Judy Garrison

Grateful for the excellent and caring staff at this UPS. They packaged my sisters belongings and shipped to me in CA. They not only covered the cost of a damaged chair but even reimbursed the shipping and packing expense. They were gracious and responsive. It meant so much in my time of loss.

Laura Garrett

Store 5813 is phenomenal! Beverly, Store Manager, helps us: copy, email, and ship. And, we occasionally use her notary services! Beverly has a "can do" attitude. She provides services efficiently and accurately. We appreciate it!

Christopher Stone

Kirsten is awesome!!! I went in today again and she was very friendly even though I was not helped by her. Why I mention her name is because I had horrible experiences at the UPS on Central Ave in Toledo. I had pretty much given up on them and was turning to Feed-Ex (which should be known for Feeding extra $ for Extra bad service) even though I was previously a UPS man. Kirsten gave me such polite, efficient, and overall awesome service, I decided to continue my business here at this location. All of the staff has been great and I just want to recommend using UPS over another service due to the prices, services, and effectiveness I have received from UPS. Employees make a difference, and Kirsten and her crew can make a difference in your day if you need their services! Great job everyone at Sylvania UPS!