Verizon Authorized Retailer - Victra

moosen

Horrible experience here. They can't even help customers get new phones. Calling there own customer service because they dont know whats going on. Go else where. They lost a 1000 dollar sale and three new phones because the store is incompetent.(edit) after looking into further. Looks like our verizon helper was trying to pull a fast one. Instead of taking our old phones for upgrade which would of brought the price way down. He was trying to charge us full price without even considering the upgrades. Leaving us to wait for an hour just to find out his plan to go around the system in place failed. Telling us we can't get the phones now all of the sudden. Do not. i repeat, do not trust any one who works at this big bear establishment. Go elsewhere.

Gabriella Sanchez

I was referred by a friend to go see Auston. He was a huge help, very friendly and professional, and gave very speedy service. I was in and out of there with a brand new phone within an hour. Thanks for the great help!

Susan Hernandez

Elizabeth is so knowledgeable and quick to get the job done. The other staff members were just as friendly as she! Thanks everyone!! Unfortunately Liz has left Verizon. David helped me when my order came in.

Jessica Wallen

If only Verizon treated their brilliant employees with the same love and reverence with which they worship money and market dominance… Austin and his team are so brilliant ans patient. Truly, the best part of.. the only good thing about being a Verizon customer… the young men and women that I’ve come to rely on over the past few years.