O'Brien Service Company

Category: Air conditioning contractor

Address: 3308 Enterprise Dr, Wilmington, NC 28405, USA

Phone: +19107996611

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: 8AM–4PM

Reviews

Taylor Griffin

Aug 15, 2022

Very happy with using O'Brien for HVAC servicing and maintenance. Our AC went out, and I have a service contract with them. Tyler arrived the same day, within 2 hours of my call. He identified the issue quickly and was fast and professional to repair it. O'Brien is great and Tyler is the man!

Christa Johnson

Aug 10, 2022

I'm surprised that you all are repeatedly asking for feedback. I didn't write a review right away because I was waiting to see if O'Brien would contact me regarding the stair tread which was broken in half by your technician running down the stairs inside my house. Obviously, accidents happen and I understand that, but I would have expected that I would have at least received a phone call. Guess I'm on my own. I would not recommend O'Brien based on this experience.

Kimberly Verbetich

May 13, 2022

Our HVAC unit stopped working, so we called O'Brien. Tom came out to talk through different units and pricing. He was extremely knowledgeable and was able to answer all our questions. We were lucky enough to have an install within a week. The installers were extremely friendly and professional. At the end of the install, they walked us through the new thermostat and made sure we were comfortable with no further questions. I highly recommend O'Brien to anyone in the market for an HVAC system. This company is A++. I simply cannot say enough about our seamless experience!

Patrick Kelly

Apr 13, 2022

I was very pleased with the installation of our new heating system by O’Brien Service Company. Tom did a great job listening to our concerns and designing a system to meet our needs. Will and his team were punctual, reliable and never left a scrap behind at the end of the day. O’Brien Service Company is the most professional company that I have encountered since moving to NC five years ago. Well done by all!

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Questions & Answers

I am going to change service companies for my HVAC requirements. What is your hourly service charge, travel time should not be included . I am also interested in replacing my upstairs 1.5 ton unit.

Wayne Fowler | Sep 6, 2020
O'Brien Service Company | Sep 6, 2020

Hi Wayne, thank you for taking the time to reach out. Here's a link to our request service form. https://obrienservice.com/about-us-obrien-service-company/ Once it's sent in, one of our representatives will set something up with you. We appreciate you choosing O'Brien for your HVAC needs!

Read More

How much does a replacement capacitor for a heat pump cost

Jon Beemer | Sep 7, 2018
O'Brien Service Company | Sep 6, 2021

This is a great question! We do not give ballpark estimates on heat pumps. However we will schedule one of our Comfort Specialists to perform an in-home evaluation to calculate an estimate for the heat pump that best fits your home and budget. This will take at most two hours.

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