Wilmington Treatment Center

Category: Addiction treatment center in Wilmington, North Carolina

Address: 2520 Troy Dr, Wilmington, NC 28401, USA

Phone: +19104447086

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Terinna Hill

Aug 23, 2022

Wilmington Treatment center is a Good place for Detox, however the PHP division is poorly run. While at the Detox division I was informed that I would receive counseling on a daily basis at the PHP division, which is why I was so eager to go. When I arrived a friend that I had met at the Detox division informed me that she had not seen a counselor and she had been there already 2 days. There were at least 250+ patients with only 8 yes 8 counselors. I began to ask myself how was I going to receive the counseling I wanted and needed to help with my sobriety. Also the facility was asking it's patients to Volunteer or place a "V" when signing into each class they attended, meaning they would be working in the mess hall for snacks or treats. This is Unexceptable! This place is only for the insurance money with zero care for the patients. I Felt VERY intimidated by the staff at times because they are so rude and controlling. The dorms which are segregated open at 4:30 prompt. So on the first day I arrived we started to line up on the sidewalk to go in and one of the staff came running out screaming that we could not be there that we had to go back across the street and stand until 4:30. I pay insurance to be treated like this NO! I DO NOT recommend the PHP portion of this treatment center. It's just a meat market wanting insurance money. I have informed my insurance company.

Shelia Hales

Aug 12, 2022

This facility is a baby step away from feeling and being treated like you're in prison. Know matter how long you sign up for they try to keep you until your insurance or money runs out. Their counselors are a joke. They h erd u around like sheep and cattle .FIND SOMEWHERE ELSE IF YOU REALLY WANT HELP TO SUCCEED!!!

Landon Pate

Jul 28, 2022

It's funny you only comment on good reviews? Don't that show you could care less about the concerns of real patients? Thier families? I mean these patients are battling mental health issues and they are treated poorly and fed poorly? They stuck on meds and no mental help? Kicked out in paper scrubs in the middle of the night? Believe me this won't continue to go un noticed!! Researching as I type.. #therightearswillhear..#therightpeoplewillknow...#congressarewstching!!

devin Carter

Jun 21, 2022

I was there back in January thru March this year I will say this wilmington treatment center didn't find me and beg me to come there I found them and im very grateful they gave me a chance to get my mind spirit and body back to normality the teachings I was able to process the staff I think were very good to me especially my counselor Ms tiff Clarke that was willing to take me in a second time around and I really am trying to reach her but no one answers the phone there for me to thank her for having me do the step work sheets her patience and excellent intelligence of understanding how I need to cohesively address the underlying issues of the disease of alcohol that nearly destroyed my life I truly thank her for her diligence and precise intuition as to motivating me to be the human being I was before I knew the disease of alcohol I thank God in the name of Jesus christ for her and the many others here and of course Dr G. I now am going on 6months clean and sober have a stronger mindset better relationship with those around me and mybphysical health has greatly improved lost close to 40 pounds thank you to all the staff at the wilmington treatment center for giving me the fortitude to take my life back to restoration.

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Questions & Answers

What am I allowed to bring?

Wilmington Treatment Center | Sep 7, 2018
Wilmington Treatment Center | Sep 7, 2018

Your safety and comfort is our priority. We are happy to provide you a detailed list of all you can bring such as cigarettes. Please call us at your convenience and we’ll get you the info that you need.

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What type of interaction can I have with my loved one?

Wilmington Treatment Center | Sep 7, 2018
Wilmington Treatment Center | Sep 7, 2018

We encourage productive interactions with loved ones during treatment. Visiting hours are Saturday or Sunday from 2:30 to 5pm which does not apply to individuals in our detox unit. We provide daily mail service for all in our care. For more details, please call us at your convenience.

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Do you accept my insurance?

Wilmington Treatment Center | Sep 7, 2018
Wilmington Treatment Center | Sep 7, 2018

Major insurance providers accepted include Aetna, Blue Cross/Blue Shield, Cigna, Medicare, Tricare, and United Healthcare. We accept many more. Our admissions team is available 24/7 to verify your insurance benefits for free. Call us to learn more.

What types of disorders do you treat?

Wilmington Treatment Center | Sep 7, 2018
Wilmington Treatment Center | Sep 7, 2018

We treat adults 18+ who are dealing with addiction and co-occurring mental health issues. Some addictions we treat include opioid, alcohol, meth, and cocaine addiction. For a more detailed explanation, please call us at your convenience.

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Do you have to do a 1 hour 30 minute class/presentation prior to visitation with your loved one? Are children allowed to go and visit?

Carla Osterbeck | Sep 6, 2020
Michele Braswell | Sep 6, 2020

Yes you have to watch a video prior to visiting. And yes children are allowed to visit

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Are you located in inner or the outer limits of the city

Brent Jennings | Sep 6, 2020
Rob Hillmer | Sep 6, 2020

They are located on the outside edge

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Do you help adults or only youth

Amy Martin | Sep 7, 2019
Michele Braswell | Sep 7, 2019

Ages 18 and up

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What time of the day do patients receive voice messages ?

Randy Dolinger | Sep 7, 2019
Michele Braswell | Sep 7, 2019

Usually when a message is left for a patient it is posted on a bulletin board and it is their responsibility to check the board to receive the messages. They usually post them in the afternoon

Where are y'all located at

Alisha Davis | Sep 7, 2018
Michele Braswell | Sep 7, 2018

2520 Troy Drive

Does Wilmington treatment center accept Medicare patients, or is there another facility that does?

Patrick Carlson | Sep 7, 2018
Jeff Hill | Sep 7, 2018

They will do detox. So.etimes it takes longer to detox safely. I wouldn't go there. Its a unmanaged place with doctors and staff that dont care. They treated my case the wrong way and its left me permanently damaged.

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Can patient use media

Phillip Hoge | Sep 7, 2018
Zoe & Co Ministries | Sep 7, 2018

No

Will you take patients who have no insurance coverage? Can a payment plan be an option? What is the. It’s for patients without insurance?

Moni Baby | Sep 6, 2021
Samantha Kelly | Sep 6, 2021

Hmm, no answer says it all

If u don't have insurance how much does it cost

Vance Pate | Sep 6, 2020
KJ Standish | Sep 6, 2020

$22k for 28 days

What is the cost

Stop It | Sep 6, 2020
Phyllis Fremaux | Sep 6, 2020

It depends on your insurance, deductables and co-pays. Admissions can help you with specifics

Do you accept blue cross blue shield from south carolina

Shelia Socha | Sep 6, 2020
Debra Lawley | Sep 6, 2020

I believe they do.. One of my friends have Blue Cross and Blue shield and stay there for over a month.. Go ahead and call...it's a wonderful place 💜

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can u take your detox medications there

David Carter | Sep 6, 2020
sherby | Sep 6, 2020

I went through 7 days detox with meds to keep me from getting sick then an additional 19 days to begin to heal spiritually. Still sober and celebrating 4 yrs December 12. WTC will help if you're truly ready and willing to make some real changes. Best wishes and I'm praying for you David.

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What can the patient bring with them ?

Haila Hampton | Sep 7, 2019
Michele Braswell | Sep 7, 2019

Clothing, personal hygiene items but no aerosol or containing alcohol, no cell phones, can bring cigarettes, vapes, and money!

How do I leave something for a patient in the 28 day treatment plan

Sonja | Sep 7, 2019
Phyllis Fremaux | Sep 7, 2019

Trenr is correct

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Is this a methodone clinic.

Tony Robertson | Sep 7, 2018
Kathleen Wrye | Sep 7, 2018

Some do have the methodone but I personally didn't.

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Can patients receive letters

Janie Berry | Sep 7, 2017
Trey Zawisha | Sep 7, 2018

Yes

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