Fountains at Emerald Park Apartments

Category: Apartment complex in Dublin, California

Address: 5095 Haven Pl, Dublin, CA 94568, USA

Phone: +19254784542

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 8:30AM–5:30PM

Reviews

Vasavi Balakrishnan

Jun 9, 2022

Had great experience with service team member Pablo. He is was very responsive and within 20 minutes he fixed 6 issues. He was very courteous and helpful. Highly appreciate such prompt help.kudos to amazing management especially Pablo.

Kumari Rimjhim

Mar 4, 2022

community needs clean up. Dirty pathways, garages, hallways , pools , BBQ. Noisy neighbors and hence had to move out paying 2 months lease break. The management was not even considerate to lower the lease break amount . IIam responding to the reply posted by the management. Though the lease terms are stated , I was requesting for exceptions for reasons stated above and various others mentioned to the manager in email . I gave the move out notice more than a month before and requested if they could help by putting the unit on the rent list. But it was only put on rent list some 11 days before my move out date giving some excuse . But, obvious , I would not like to wait with uncertainty and had no choice but to pay the two months lease break amount. I know that it has been rented now.I had followed up a lot on this . It would really be appreciated if something is done rather than posting a standard response . Thank you .

pan ko

Feb 3, 2022

So far, so bad. Management seems to be superciliou and inattentive. You could say they have a “Let them eat cake”mindset. My family have been here for over a month and still can't use our kitchen due to ants, even post-visit from their pest management. There are a plethora of other issues since our move-in that haven't even been addressed. Not even a sorry or check up. One would hope that the property management team would at least make sure their new residents are doing well, even if more of a “we appreciate you choosing us” sort of thing. Not from this place. It's rather an austere, unsentimental environment.

Erik Johann

Sep 4, 2021

Have lived here for a year and was about to move to another location but the building is under new management and Kristen Hooper saved the day. She answered all my concerns I had and because of her efforts I am signing a new lease and staying at this place. Great place. The 1 bedroom apartments have the most amazing lay out and storage. Building is clean and pretty much quiet. Would recommend living here and please ask for Kirsten. You won’t be disappointed. For the money, location and staff can’t go any better.

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Questions & Answers

Can I apply and pay rent online?

Shawna Porter | Feb 8, 2022
Fountains at Emerald Park Apartments | Aug 23, 2022

Yes, absolutely! We do all applications, payments, and maintenance requests directly through our website and within our resident portal.

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Do you require renters’ insurance?

Shawna Porter | Feb 8, 2022
Fountains at Emerald Park Apartments | Aug 23, 2022

We require residents to carry a minimum of $100,000 in Personal Liability Insurance coverage through the provider of your choice.

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Are you a smoke-free community?

ASEO 15 | Dec 10, 2021
Business Manager | Jul 8, 2022

Hello! Yes, Fountains at Emerald Park is a smoke-free community. If you have any further questions please feel free to contact us at the office, we are happy to help. Thank you!

Do you allow pets?

ASEO 15 | Dec 10, 2021
Business Manager | Jul 8, 2022

Hello! Thank you for showing interest in our homes. Yes, our community allows pets although limited to dogs and cats only. If you have any questions please feel free to contact us at the office, we are happy to help. Thank you!

I saw that on your website there is "direct access garage" that is listed under the amenities. Does this mean that some of the apartments have a garage?

Ana Delgado | Nov 10, 2021
Business Manager | Jul 8, 2022

Hello! All residents have access to our secure underground parking garage. We offer assigned parking spaces throughout the community including within our carports. If you have any questions please feel free to contact us at the office, we are happy to help. Thank you!

How does parking work in your community?

Shawna Porter | Oct 11, 2021
Fountains at Emerald Park Apartments | Nov 10, 2021

We offer assigned parking spaces throughout the community, including within our carports and in our secured parking structure. However, there is ample parking for guests.

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Are utilities included with rent?

Shawna Porter | Oct 11, 2021
Fountains at Emerald Park Apartments | Nov 10, 2021

No.

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