Address: 2575 Monument Blvd Ste. W, Concord, CA 94520, USA
Phone: +19256822288
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–5PM
M Smith
Very good customer service! Took my flat tire here to ask about repair. They took care of it with no hassle, in a timely manor at at a great price. When it's time for tires I will be back.
Richard White
Aside from this lone gripe, I usually enjoy my shopping experience with your company. Unfortunately this specific trend has become a habit, hence my review. Most visits are generally the same, warrantied tire rotations and general maintenance,(air in tires etc.) Almost every visit, my estimated wait time is an hour. The problem with this is my car doesn’t go up on the lift until 30-40 mins have passed. People value their time. You should also value theirs. Why do I have to wait in your lobby 40 minutes after arriving before someone brings my car around to be serviced? Scheduling anything with you seems pointless if I’m still going to be sitting around for a half hour anyways. I feel like because my work generates zero profit for your company, my invoice goes to the bottom of the pile.
Paul C
Amazing customer service, they really will help you out and listen to your situation. I had a nail in my tire which was one of the new ones I got a while back. Instead of having to replace the whole tire they patched it up for free. Helped me saved more money til I'm able to change all 4 tires.
M Jasmin
I am in AWE! Called Paul prior to going to them, very calm/relaxed, helpful, & non-intimidating over the phone. He answered all my questions precisely. 10 minutes later I was already in their shop, I already loved it there the moment I stepped in and more so when I spoke with Paul. They saved me at least $500 today if I went to Tesla. They finished way earlier than the estimated time. Very clean facility, Paul was sweeping the floor himself in between helping customers. I have heard the old-timers commenting wonderful words to them as they go. Very polite young crew with great work ethics. I have told my friends already about them!
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Minimal charge of you did not purchase there. If you purchase your tires there all maintenance is free including fix, rotate, balance
I do not think they buy used tires.
No. Tires, Tire Pressure Monitoring Systems(TPMS), and New Wheel Rims is their specialty.
Your cars make and model so they can make sure they have the right tires
If you bought your tires from them with warranty then they will do that free. If its unrepairable then you pay $15. for a new tire.
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