Guitar Center

Eddie Delvalle

Braintree Store manager Dan.. I Bought brand new Mackie's Thump 12A Less than a year ago.. one sounds really low doing a charity Autism event 7/31 and this has to be maybe the 4th or 5th time using them.. Anyway one is not working its really really low.. I called the 800 number they refer to the store saying no problem nice lady. I called the store because I know I have a yr warrantee trying to explain to the guy what happened no solution brush me away I always shop there but reasons like this is why they give people true mining why they should go on line to shop Sad because I run a business and I like to keep people employed by going to stores and keeping that tradition going you refuse to help or listen might as well stick to Amazon sweetwater or even Walmart online are starting to carry name brand equipment..

Jessica Albaugh

We were assisted by Evan in purchasing an electric drum kit for my son. Evan spent a good amount of time answering all our questions, hooking up different floor displays for my son to try out and made sure we were making an informed investment for an instrument to last for many years.

Lucas Araujo

Me and my dad came in to buy a new guitar, problem started when we asked for a case, the manager gave my dad a very discriminating attitude and told him we couldn’t get a case. Someone else in the store showed us a hard case for the guitar and went to confirm he could sell it to us. Manager came back with an even worse attitude telling my dad that he wouldn’t give us the case, I went on explaining that my dad just wanted to BUY the case and he just denied on the most rude way possible, giving us no other options and left us there. I understand you have reasons not to sell something, but treat us with respect and decent behavior, if he did the minimum we would’ve bought the guitar without a case no problem, but instead we walked out after this huge disappointment. Dear manager, if your life is miserable, you don’t have to put that on your customers.

Brian Morse

Not sure what you want. Thay have expert sales people who love guitars and other instruments. If you decide you want something else the return and or exchange policy is the best. Talk to the experts.