Jamestown True Value

Charles Winn

The owner/management shouldn't allow people to work in the store when they don't have very much knowledge (much less a working knowledge) of hardware/equipment etc. The associates (3 young people) are PITIFUL. Had I not been able to eventually locate what I needed, I would've been out of luck. They were even LESS knowledgeable than big box store associates, and that's saying something! You would think a local hardware store could at least hire a retiree or two with hardware store knowledge/knowledge of product location. Sad. VERY sad.

DC TECH

Well stocked, organized, friendly staff. Rather go here than Lowes or Home depot, but they have the things you need without the chaos. That home town hardware store environment is nostalgia producing, and their location is perfect when you are between the major cities on a jobsite and need something now. Clean floors, well staffed, and the staff KNOWS exactly where things are when you ask them! Yeah that's word in my book. Nice place you got there folks. Look forward to my next visit.

Beth's Dude Abides

The owner was refilling my propane tank and let the gas spill out while doing so!! Not a little, ALOT !!! That whole area was fogged up like an Ozzy concert !!!!! Then he said" it was my tank had too many vapors in it." He (The Owner) proceeded to charge me $30.00 (More than Double) for his own terrible service !!!

Flynmum

True Value, Jamestown, NC, should be everyone's GO-TO spot for hardware needs !! I needed VERY specific screws for fancy, Italian cabinet knobs and (mistakenly) ventured to Home Depot. After looking for an employee for 10 minutes the response to my pleas for help were, " you're on your OWN". Thankfully, I thought to go to True Value. Caleb and his entire staff immediately found EXACTLY what I needed. How these employees could possibly find the EXACT right screw in a row of thousands was jaw-dropping !! They were completely focused on providing incredible customer service ! I will honestly make True Value Jamestown my FIRST STOP for hardware needs and save myself the anxiety of roaming the aisles of the competitors, checking MYSELF out and being ignored by a staff that's overworked, underpaid and generally unappreciated ( just like their customers !)