NAPA Auto Parts

Category: Auto parts store in Columbia, South Carolina

Address: 1618 Bluff Rd, Columbia, SC 29201, USA

Phone: +18037717043

Opening hours

Sunday: 8AM–5PM

Monday: 7:30AM–7PM

Tuesday: 7:30AM–7PM

Wednesday: 7:30AM–7PM

Thursday: 7:30AM–7PM

Friday: 7:30AM–7PM

Saturday: 8AM–6PM

Reviews

Erin Whittington

Jul 29, 2022

The staff was incredibly friendly and helpful. We were from out of town, and they went out of their way to help us fix the problem quickly and efficiently. Awesome customer service.

Christopher Kennedy

Mar 17, 2022

Online ordering. Same day pickup avaliable within 30 minutes - as stated. Vast availability of what are special order parts for other stores. Recommended retailer.

Thomas Scampini

Oct 27, 2021

When a customer calls to see if you have something, don’t get all wound up because you have to get up and go look. All I asked was if they had SilGlyde and you would’ve thought I asked the man to walk to china and back.

Amanda Otero

Mar 10, 2020

Horrible customer service. The older man who works there won’t install batteries even though the website says they do. He said before i left that he “hoped i didn’t have far to drive because the battery has no juice” the lack of concern for my safety as a whole is completely baffling. He did this to a close friend of mine also. He needs to be retrained or fired.

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Questions & Answers

Why does the NAPA website claim: If you buy a their battery, they will switch out for you. My 5' nothing, 20 yr daughter, bought their battery and was told, hope you don't have far to go with that dead battery. The old fart refused to change it out

Kathleen McBride | Sep 5, 2020
Hasaan Reese | Sep 5, 2020

Never purchased a battery from Napa Maybe some other things Not sure what the website says but I Would get in touch with the manager And find out what's that guy's problem

Is there a fee to participate in the NAPA Rewards program?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

There is no fee to participate in NAPA Rewards.

Why should I create an account on NAPA Online?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

• All your searches for parts and accessories will be tailored to you and your vehicle(s). • You won't have to re-enter your vehicle, billing or shipping information each time you visit NAPA Online. • You'll have complete access to your order history. • You'll be able to personalize your account and indicate your communication preferences. • You'll be able to find a NAPA store with ease.

Why does NAPA Online charge sales tax?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

Since NAPA Online is available in all 50 states, the servicing NAPA store is required by law to charge sales tax for all purchases. For Reserve Online orders certain state and local fees may not be reflected in the total.

Is there a registration fee for using NAPA Online?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

There's no charge to create an account with NAPA Online. It's completely secure and takes just a few moments.

How do I sign up for the NAPA Rewards program?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

You can sign up for NAPA Rewards either in-store or online. In-Store: Visit a participating NAPA AUTO PARTS store, provide the counterperson your mobile phone number, and you will be automatically registered into the program. You will be able to review your points/rewards balance and receive a $5 Welcome Reward if you link your new NAPA Rewards account to your NAPAOnline account (or create a NAPA Online account.) Online: Create a NAPA Online account and opt-in to NAPA Rewards during sign-up. NAPAOnline account members are eligible for a $5 Welcome Reward when linking a new or existing NAPA Rewards account.

Where can I find more information about products?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

NAPA Online offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products like car brakes, batteries and filters. However, if you are looking for more specific information and need expertise, contact your local NAPA store.

How do I sign up for NAPA Mobile Alerts?

NAPA Auto Parts | Sep 5, 2021
NAPA Auto Parts | Sep 5, 2021

You can sign up by either texting the word NAPA to 24002 or by completing and submitting the form here at SMS Program Sign Up. By signing up you agree to receive recurring text messages to your mobile number from NAPA, which may be sent through an automatic telephone dialing system. For complete details on our mobile terms, please go here SMS Program Terms & Conditions.

Do you have welding parts

sam berry | Sep 5, 2020
Cats Mainecoon | Sep 5, 2020

NAPA has some welding things

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