Smith Haven Chrysler Jeep Dodge Ram

Category: Car dealer

Address: 794 Jericho Turnpike, St James, NY 11780, USA

Phone: +16318632000

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Deanna Ceparano

Aug 2, 2022

Had an amazing experience with Christian! I am 33 weeks pregnant and had 2 small children with me and Christian made the experience super fast and easy. Never thought I would be in an out of a car dealership within an hour! He called me the next day to complete the financial part and pick up the car. Super fast!!!! He and his team got me my dream car and can't be any happier!

Jeremy Impellizzeri

Jul 22, 2022

I had the best experience at Smith Haven Chrysler Jeep Dodge Ram dealership! Glen Korsen was my salesperson and he was extremely kind-hearted, helpful and caring through the whole process, along with the sales manager Paul. The entire process of buying my new Jeep Wrangler Rubicon was seamless. The general sales manager Paul is thoughtful and mindful when helping to structure a monthly payment. Between the two of them, this is definitely where you want to get your next car. They have created a conducive and friendly environment in their showroom at the dealership. The entire Smith Haven team provided me with a transparent and no nonsense purchase. They were so welcoming and really made sure any questions/concerns I had were answered. Overall, if you are looking for a wonderful dealership experience, in my opinion, this is the best dealership to buy a car. Thank you Smith Haven, Glen and Paul for the best customer experience I have had at a dealership! 🙂

Kristin Modugno

Feb 6, 2022

We recently turned in our Dodge Durango lease for the new Jeep L. Rizwan and the entire Smith Haven Jeep team was amazing. We have never had such an easy, pleasant experience car shopping. Rizwan was very knowledgeable and listened to our concerns including budget and followed through every step of the way. We very highly recommend stopping in to see the team.

Ryan Weiner

Dec 19, 2021

Bought a used 2019 ram from Brandon smith. He was very easy to deal with, not pushy like a typical salesman, and very willing to accommodate my needs to get the deal done. Truck was very clean and made ready very fast. Even the finance guy was pleasant abs easy to deal with. If you need a used vehicle definitely see Brandon—- LETS GO BRANDON

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Questions & Answers

I was just advised that the earliest appointment for a brake light sensor issue for a Jeep Patriot with only 16,000 miles at Smith Haven Jeep is October 30th...are you guys for real? What is your problem?

Bob Hawkins | Sep 6, 2019
DANNY MATUZA | Sep 5, 2020

That is our earliest available appointment as of now.. We can get it in under an emergency drop if you need..

Never go here service ridiculous 8 days so far hasn't bin touched glad I got extended warranty for what all for a check engine light they told me being it in

George Phelan | Sep 6, 2019
Keith Lawson | Sep 6, 2019

Were you given a loaner vehicle? It is possible that they were waiting on parts. If that was the case, the repair can't be completed without all parts( sometimes source from different locations).

I found a key inside my key what is it for

Walter Kedjierski | Jan 8, 2022
Rob G | Jan 8, 2022

In case your remote stops working. You can get into driver door

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How long does it take to install running boards

Dawn Barzilay | Dec 9, 2021
Chris Cocuzza | Dec 9, 2021

It can take a couple of hours. Depending on how busy the service dept is

Is the dealer open on 24 Christmas Eve ?

Carlos Diazz | Sep 5, 2021
Smith Haven Chrysler Jeep Dodge Ram | Sep 5, 2021

Yes! We are open until 4pm, closed on the 25th, and open back up on the 26th!

I made my appointment to have my car fixed. Why didn’t the receptionist tell me I could rent a car? I call up to see if I can get one. She said I would have to wait another month? AFTER I told her I didn’t have any way of getting around.

Hilda Curbelo | Sep 5, 2020
Hilda Curbelo | Sep 5, 2020

I bought my Jeep there and I expressed to the women that I had two jobs and needed my car the same day. She saw me lotta my schedule to figure out the best day for me. She never gave me the option.

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how do I apply to the service department?

JL Motors | Sep 6, 2019
Diamond Ratchford | Sep 6, 2019

I'm not sure just call them up and they will point you into the right direction. They're a group of really nice people.

Beware of this dealer. Had my 2018 ram inspected a couple of days ago and they charged me $37 instead of the $10 it should have been since it is under 2 years old. Their excuse is that they are privately owned and that's the charge.

Christopher Kenna | Sep 6, 2019
Robert J | Sep 6, 2019

Did you buy your truck there? I got my 2017 Grand Cherokee there and got both inspections there free. The first inspection should be only 10 bucks anywhere, and the following years the full 37 bucks. Smithaven gives free lifetime inspections if you bought the vehicle there (as I remember).NY State inspections cost 10 bucks the first time because they don't get the pollution control checks, etc. but the following years they do and cost 37. Smithaven charges the appropriate fee if you bought the vehicle elsewhere, but nothing if you bought it from them.

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I have leased Grand Cherokee, in may 2017. with in a year AC is not working. got it diagnosed with Smith Heaven and you guys ordered a part. ETA for parts Jan 19, what is process of returning the vehicle because its not working how its supposed to.

Kranthi Reddy | Sep 6, 2019
Bob Hawkins | Sep 6, 2019

suggestion...call Brown's Jeep dealership on RTE 112 for your service needs. They know how to get the job done...and in a timely fashion

Does this company deal with bad credit car loans?

Brian Huseman | Sep 6, 2018
Lynn Fornuff | Sep 6, 2018

I know they will do anything they can to help. I do agree the interest rate will likely be higher, but that is true anytime someone has less than stellar credit. If you have a good reason for your credit problem, like unexpected medical bills, mention this. There's a chance they could convince a lender to give you a better rate, particularly if you have made a sincere effort to correct the issue. Good luck!

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