Address: 96 Gleneida Ave, Carmel Hamlet, NY 10512, USA
Phone: +18452258429
Sunday: 11AM–2PM
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–6PM
Friday: 8:30AM–7PM
Saturday: 9AM–1PM
R Noboa
I wanted to open a savings account. I was there at 4:20 pm and inside the bank when one lady working there started locking the doors to the bank. I asked her who could help me with opening the account and she said “oh we aren’t doing any more of those today.” I explained I had already been to another branch who was short staffed with no one who could even open the account and they had recommended to go to Carmel branch. This lady didn’t care and stated “People just keep coming in and we can’t just keep helping them!” I was there a full 40 minutes before closing time and she refused to help me. That is NOT “America’s most convenient bank”. Thoroughly dissatisfied with the Carmel branch and will not forget the poor or nonexistent customer service I received.
Lauren Watts
Be careful when you open up an account here because the representatives love to leave out information and lie to your face. Just opened an account and was told the money would be released immediately and now I'm broke and cant access the …
Michael Drew
Why even have this location listed, or a better question, why is it even open? The lobby is never open (not COVID related)..Each time I’ve attempted to visit this branch I find the lobby has a sign “Drive up only…”Today the website lists it …
Bobette Costella
Am currently still on the phone, no one answered yet, so far 4min plus, and it's the middle of workday
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How long will the bank be closed
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