MotoFIT

Earl Gunn

Went to shop from New Milford and apparently on Saturday you have to call and set up an appointment like holding audience with the pope. Guess I’ll be going to New Haven next Saturday to shop for Ducati’s

Ken Johnsson

Called and spoke with Ludwig to arrange service for my Ducati Monster. He needed to check some things and promised to call me back the next day. A week later, I called again, left a message to please have Ludwig call me. Never returned my call. That was two weeks ago.

Andre Antunes

AVOID THIS PLACE!!! This review might sound similar to past reviews, but everything that other people have said is true and I made the same mistake by bringing my bike here. I wish I had read the reviews prior to deciding to getting my bike fixed. The only reason I brought my bike here was because this is where I bought my 2015 Ducati Scrambler. As other people have said, this place is full of lies and excuses and they give no thought or care to their customers. From saying that parts weren’t there to making up more excuses to charge more. My motorcycle was brought in mid March for a tire change, oil change, and to fix an ignition problem causing the bike to stall that was from a recall with certain Ducati motorcycle models. They never called to follow up and we had to show up and pressure them to work on the motorcycle. We did not get the motorcycle back until July and charged over $2,500 for a bike that only has 3,000 miles on it! As another person said this place should get no stars. I am baffled by how Ducati would certify this dealer to represent them. This place is a scam and they have zero respect for their customers and honestly have no idea what they are doing. I will never be returning here ever again, one of the worst experiences of my life. I too will be reporting this place to the better business bureau for their mistreatment and negligence. People have been writing reviews since 2017 and they seem to not care about improving anything that they do. Oh and like everyone else has stated, if you don’t the amount they want, they aren’t willing to give you your bike back. I would be embarrassed to own a place like this. Easy to get 4.1 stars when you're paying bots to give you high ratings. GO TO YELP AND READ TRUE REVIEWS TO AVOID GETTING SCAM!!!

Edward Calhoun

Just got my 2017 ktm 450 (6 days) from these guys and I am so pleased. I happened to stop by thinking maybe they would still have one and there is was. I met with Dan the sales manager and he told they had one left. We worked out a great deal with my trade in and financing. The whole staff was awesome. They were so helpful and knowledgeable. Service techs were friendly and easy to converse with. I am definitely using them for my future repairs. Dan took my DR 400 trade in and me on the new bike for a test ride up a cool little industry road, which was a blast. Dan went over the whole bike with me and even gave it a wipe down before I left. Five stars all the way!