Lumberton Honda

Category: Honda dealer in Lumberton, North Carolina

Address: 301 Wintergreen Dr, Lumberton, NC 28358, USA

Phone: +19107399871

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Tammy Jones

Sep 4, 2022

Our experience at Lumberton Honda was the best I have ever had at a dealership. Our salesperson, Loy Jordan Allen is the best. She showed us all options and helped us pick the best fit for us. She is very knowledgeable and answered all our questions. She guided us through all the steps to buying our new car. She was patient and excited to help us. I will definitely go back to Lumberton Honda. When you go, be sure to ask for Loy Jordan Allen! She's the best!

Janice Smoak

Aug 16, 2022

My daughter and I was traveling from MD to FL and the undercarriage of our 2018 Honda Civic would scrape the road every time we went over a hump. I decided to call a head to the Honda Lumberton, NC dealership to see if we could do a “pit stop” to have it checked out. I was asked ETA and I told them about 3 hrs. I was told to pull right in and see April. Well, 2-1/2 hrs. later we did just that. We drove into the express service area, we told them we called ahead and was told to see April. Needless to say, April was expecting us and took our keys immediately to have our car checked out. After using the restroom, a lap around the dealership, and looking at the cars on the lot, we headed back inside to ask April how long they said it was going to be? She immediately went back to check and came back and said it was ready. WE LOVE AND APPRECIATE THE CUSTOMER SERVICE APRIL AND THE MECHANICS SHOWED US IN THAT 30 minutes!!!!! Keep up the GREAT service! Thank you again April for your OUTSTANDING Customer Service! ☺️

Jennie Twigg

Jun 20, 2022

Keith was my salesman he was awesome. He got my dad and I out of there pretty quick. The finance manager was Anthony I believe. I don't know how he did it, but he got me in a nice car. First place I stopped to look at a car and I felt comfortable enough, I bought the car. I will go back to Lumberton Honda for my next vehicle

Ressie Taylor

Mar 27, 2022

What can I say other than “This Buying Process was AMAZING”. While purchasing my 1st Brand New car I had a million and one questions. Not only was Jay patient, calm, and very knowledgeable about the car I was looking at the entire staff exceeded my expectations. I’m very grateful and thankful that I chose Lumberton Honda for this experience.

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Questions & Answers

Is it normally to call customers by racially motivated names such as BonQuisha for black girls and Juan for Hispanics? Please check their Facebook pages

JaQuisha Gray | Sep 5, 2021
Sandra Turner | Sep 5, 2021

Yes, this is a regular practice for this location. There is no motivation to change this behavior or to address anyone affected.

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I'm a black man, can I buy a car here without being called a racial slur by the staff when they post a picture of me on their social media?

abnon char | Sep 5, 2021
Brittanny Santiago | Sep 5, 2021

Nah; they’ll just make up a different racially motivated name to call and humiliate you publicly.

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I would shop with you all but I’m afraid I’ll be racially profiled as “Bon is Quisha” like Trinity Bethune was. Is this still an ongoing issue?

Niyah Willie | Sep 5, 2021
Antoinette Taylor | Sep 5, 2021

Yes and instead of apologizing, they ignore the issue and insult people when they call and demand something be done.

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Why did you call that young lady that a got a car Bon Quisha when her name is Trinity? Then you had the nerve to put it on your website. I hope she gets a lawyer. Lumberton Honda is Racist! The person who did it needs to be fired andthemanager.

Nature and Chill | Sep 5, 2021
Terramp Stemp | Sep 5, 2021

As you’ve said, the location is racist and attempts to change it are futile. Do your business elsewhere.

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Have they apologized yet??????

Lekenta Robinson | Sep 5, 2021
Tate Hermann | Sep 5, 2021

No

Is calling your customers out there name a common practice for this establishment??? I

Lekenta Robinson | Sep 5, 2021
123 456 | Sep 5, 2021

Christy mann is a know liar read her reviews lol

Why did you call the other lady Juan?

Nature and Chill | Sep 5, 2021
123 456 | Sep 5, 2021

Post the proof....

What does your credit score have to be? To get a car.

Lenora Scott | Sep 6, 2018
Kasidhe Douglas | Sep 5, 2021

You just need to be white

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Is calling your customers out there name a common practice for this establishment? Is the whole dealership racist or just the personal in charge of the Facebook account you guys to to apologize to trinity

Kanijah Richmond | Sep 5, 2021
Charmnov manxe | Sep 5, 2021

The whole dealership is racist, I just called and the lady receptionist to answer the phone very rude disrespectful, basically said she don't care

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How good are they with working with not so good credit?

Tracy Gray | Sep 6, 2018
Christine Henry | Sep 6, 2018

My experience with them was wonderful at first .. i was approved and only needed one thing for them to sign the paper work. The next day i was supposed to have them deliver my car around noon... It was well after that time and i spoke to the account manager the day before and all he shook my hand and told me what he needed to finalize everything. I privided what he asked for the next morning but i got no delivery no phone call.. so i text the sales person and all i got back was sorry the bank didnt approve you... Through a text message. . No explanations or anything... I wasnt upset over not being approved i was upset at how it was handled.. bad customer service and very cowardly... So sorry im sure theres other people out there that got approved or unapproved other wise they wouldnt be in buisness.. but if you handle all your unapproved clients this way they need a new sales rep. I didn't even mention he fell asleep while we were sitting waiting for an offer from banks.

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I visited here last week and I was called sha Megan and was told to go to the back to check out the cars but I was actually sent to the cotton field to pick cotton instead. Would not recommend very ghetto behavior!!

British Love | Sep 5, 2021
123 456 | Sep 5, 2021

Ok liar

Hi.. how to get key out of 2015 Honda Accord...turning steering wheel is not helping, jiggling the gear shift is not helping...tried turning key many times.. can you help?

Julie Daniels | Sep 5, 2020
Frances Cummings | Sep 5, 2020

Sorry! Can't help. Never had to use key. Call dealership at earliest convenience ed nce

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What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
chris lukowski | Sep 5, 2021

HOODS REQUIRED

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With trade ins how do y’all check n see to make sure the vehicles are in great working condition before resale

Paul Lawrence Jr. | Sep 5, 2020
Catherine Sessoms | Sep 5, 2020

That unfortunately I do not know.

My mother co'signed a car note for my daughter what can i do to take my name off

tracy glover | Sep 6, 2019
Anthony Williams | Sep 6, 2019

To my understanding, there is no way for you to take your name off of the loan because during the financial aspect of purchasing the vehicle both parties credit was pulled etc..allowing you and the creditor to reach an agreement on terms of service, percentage rates, monthly payments, so on and so forth based of both applicants credit scores...the only way to get off it, is to refinance and use only the primary as the source of income etc. Notice: rates, monthly payments are subject to change.

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How much for transmission service

Delois Ray | Sep 6, 2019
Lumberton Honda | Sep 6, 2019

Mrs. Ray you should be receiving a call from the service department in just a few minutes with the pricing you requested. Thank you

If I buy a brand new car, is it normal for the emissions system light to come on

Shemiyah | Sep 6, 2019
Muriel Jones | Sep 6, 2019

I'm sure it should not, I would take it back in!!!!!!

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Do you have to have the car with you to get a new key made?

Melissa Long | Sep 6, 2019
Channing Locklear | Sep 6, 2019

I do.

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Do y'all sell used cars

Takicha Smiling | Sep 6, 2019
Janette J | Sep 5, 2021

Yes, and when you do they will add a free social media pic including a racial slur!!

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Who own the Honda company

Felicia Hunt | Sep 6, 2018
Kit Adams | Sep 6, 2018

What? I'm sure google can tell you who owns Honda.

How much is a break job 2014 honda pilot

Stanley Davis | Sep 6, 2018
Jessie Ransom | Sep 6, 2018

I would call to get an accurate quote

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