Chicago Style Gyros 7

Krishana Vettraino

First off I wanna say I’ve lived in Madison since 2000, so I’m familiar with this place as it has been here for years. To be clear, the food is amazing, hence the two stars. I haven’t visited in a while but unfortunately today will be my last time. To set the scene, there seems to be kids working here. Everyone looks under 18 and in high school. This is not meant to offend, but not only do their looks show their age, but their actions do as well. After I made my order, a polite, petite woman walked in wanting a correction on her order. After explain the very simple situation, one of the young employees was bug eyed and silent. After staring at her for 10 seconds in silence, he went to get his manager (I assume) instead. The next two minutes were the most disgusting display of customer service I’ve seen in a while, especially coming from a place i call home. The manager threw the woman’s food away, gave her back her money, and told her “go to the mall, they’ll make it how you like it”. This is coming from a small comparison she made to another gyro place at Rivergate mall. Instead of putting pride aside to fix the woman’s simple order, the manager was condescending, rude, and arrogant. Mind you, the woman was calm and polite the whole time, up until he told her to order somewhere else, where she wearily explained she was on her very short lunch break and now had no time to eat. She mentioned she worked at the nail shop not to far from the area and was a regular customer. If the manager wasn’t so focused on the mistake of the order, he would realize that it sounded like this was one of the first errors they made since she’s been a customer. Because of this interaction I witnessed, I will no longer be coming back. I am not a fan of how they treat their customers when things go wrong. What makes this sad is that most of the younger staff watched on during this interaction. So what is that teaching them? To the manager, shame on you for treating the community the way you do. I hope you work on improving the way you handle mistakes. To the blonde lady who was unjustly treated today, it took everything in me not to order what you asked for and drop it off for you. I hope you found a place that treats you with respect, the REAL Madison way.

Danielle Ivey

Such good chicken and catfish! Fries are so good. Fresh and generous portions! Can't wait to try more food there!

Jerry Lynn Miller

This is the BEST GYRO place in Nashville. They are VERY friendly. Food always taste great and get your monies worth. If you have not eaten a Gyro here you have not tasted the best.

Jonathan Swink

Grew up in Chicago so they hooked me in with the name. Thank goodness they lived up to the Chicago Gyro!!! The prices were very reasonable and the food was fantastic...so much so that I went back the next day for lunch. If I lived here I would probably go once a week for sure! Highly recommend for a quick lunch with good portions, great prices, better food!