Address: 19598 US-27, Lake Wales, FL 33853, USA
Phone: +18636791975
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Jason Matthews
I have been to other Beefs locations. This place had the worst food. I usually get naked wings. These wings came out so burnt that the skin separated from the meat. Dry and disgusting. Servers were pleasant.
Fiona Shakirov
As someone who works at a restaurant I believe this service was unacceptable. Being seated wasn’t an issue, but how are you gonna put us in such a small area with a group of five. Getting drinks wasn’t an issue either but when it came to refills, it took a long while to get them. Like I said as someone who works at a restaurant, if you see a empty cup, ask if the customer needs a refill or just grab one without asking. We had to ask our waitress more than once for the refills, basically hunting her down. Now it comes to the food, FOOD MUST COME OUT ALL TOGETHER! Not 30-45 minutes after half of the food had been taken out. We came to eat as a family, not separate. Not even that, the chicken wings were rocked hard, the chicken thumbs were hard and dry as well, nachos weren’t the best, hardly any cheese, and the buffalo wrap just came out really late. My plate on the other hand was just plan out awful, my whole plate was cold. When I Address the server , she preceded to tell me it just came out, food does not come out cold. I ordered the surf and turf which I normally love, but the shrimp was dry and plan out nasty, my steak made my stomach hurt instantly, and my fries, I didn’t even bother. I’m not blaming the server because I understand the job is difficult and mistakes happen but the back need to do better. I appreciate the discount, coupon, and taking the surf and turf off the check but you really need to improve. 👏🏼👏🏼
Tiffany Liles
Ordered a Buffalo chick wrap with Fr pickles Togo and this is what I got. As you can see the wrap isn't even edible, the fries were all stuck together and tasted old. My fr pickles were nothing but air batter. I was very disappointed and couldn't even eat it. Instead of eating a great dinner, I'm now eating cereal :(
Curt Bolinger
I had to put a star or it would truly be zero. Why? 1. Menu has "Mediterranean Chicken Salad" on 2 for $22 menu (even advertised on TV) and my Wife and i ordered that. Upon ordering, the Waitress told us that she had to see if they had Greek Dressing first..... they had it, and she called it "lucky" for us. She then said that they stopped ordering Greek Dressing and send their staff to store for dressing..??? On your TV Advertised Special Beef O Bradys? Then The Salads came out (my mother got it too, so 3 Salads) and we were told "Sorry, but we are out of Feta" now the tally is 2 ingredients missing from Mediterranean Staple Ingredients of a Med. Salad. 2. The Salad that my plate was Served on had a chip on the side of it which is a Health Code Violation (pictured in photos) 3. With the combo, my Wife and I chose the Buffalo Fries as the App. Picture showed Fries with Buffalo Sauce and Ranch drzzled on the top. Fries were served with only Buffalo Sauce. This is the Cook's Job of course, but if i am the Waitstaff, i notice that upon receiving food from Grill and Correct it before serving to my valued customers. This points to Mgmt. (We'll get there) The photo shows the Ranch that i Drizzled on after the Waitress went back to Cooks to get it. 4. I had to approach the Kitchen Staff because we couldnt locate our Waitress, after we had asked for 4 paper wrappers with silverwear in there, and we were only brought 2. 4 people = 4 silverware sets. Restaurant Service 101. 5. My wife said, at this point, i am good, just keep my salad, which could impact yhe rest of this Loving Husbands day lol. 6. I finally apologized to the Waitress about her having to hear about her Corporation's decisions that would or at least should impact the amount of business that this location receives. I said "For this reason, i would like to speak to mgmt, because you deserve to work for a business that cares about you enough to help you earn a respectable days pay, since Waitstaff are already cut back in pay with expectations that it can be made up for in tips. 7. Manager came out and listened, and performed the "act" of showing understanding to situation. I also let her know that hearing these things are good, because the ship might actually get righted, and that i managed a 5 million dollar/yr restaurant for 2 years before moving to Florida. Also let her know that the Feta Cheese being out DIRECTLY POINTS TO MANAGEMENT and inventory ordering, no matter the waste, nor the market volatility. There are Businwss Write-off procedures pertaining to dated and expired food waste, and every restaurant has a list for that. I had to ask for the check to be adjusted, which i NEVER do due to my experience. She took 10 dollars off so that is fine. I DID TIP THE WAITRESS WELL because it is not her fault. Sorry about this long review which is my longest, and unfortunately worst review. I understand the Industry, and was fortunate to Learn under a REMARKABLE Restaurant Owner of 7 restaurants in Ohio. I will not be retutning, and don't order the Mediterranean Chicken Salad if you expect Feta and Greek Dressing.
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Waitresses are not necessarily required to tie back their hair. I would say as long as they're not running your food or fiddling with it while serving your food should not be a huge issue sounds like just a small complaint to be picky
Prices vary according to specials.
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