Homewood Suites by Hilton Indianapolis Carmel

Joshua

We checked in and in 40 minutes, we checked out. Housekeeping DID NOT do their job and the management of these rooms can definitely be described as poor. The couches are all dingey, with stains on them and multiple stains on the floor, the carpet is coming up from the floor in multiple areas, ceiling is cracked and coming down, and the overall vibe is a 1990 motel. You're in guest services, regardless of your excuses rooms should NOT be rented if they're in that condition, or be looked at as OK to rent out. I've been to many Hilton's and this is by far the worst one we've stayed at. Manager on site was newer so she did the best she could under the circumstances, but we won't be reserving rooms here again.

Mike Williams

Hotel management could not and would not manage teenage boys running around in the halls, screaming, thumping, and pounding in all manners until as late as 3am. After complaining several times, all we got was "Sorry sir, have a good night." My 7yr old was crying all night, unable to sleep with the noise just outside our door. Homewood Suites, explain your handling to my kid. The experience was terrifying. Totally not satisfied here.

Amy Licke

Very clean, well maintained rooms. Perfect size for 3 of us. Pool was nice too. Complimentary breakfast. Was pleasantly surprised as we got a good price for the room.

Verified Hotel Guest

Positive: Location Negative: I reserved and paid for 2 double beds and then at check in was told I had to have 1 king bed. Also no shelves in shower for placement of soap and shampoo etc.