U-Haul Neighborhood Dealer

Siddharth Bhalerao

They charged me $25 to fold 6 blankets. What a scam. I will not be using this location or Uhaul in the future. No receipt, no warning, no communication. Location doesn't pick up when I call.

Rebecca Longmire

Made reservation for cargo van. Went to pick it up at scheduled time and was told van was not available. While there were two cargo vans visibly sitting on the lot, I was advised that a van had to go in for service the day before and MY reservation would need to be transferred to another uhaul location. If there wasn’t a van, AND THIS WAS KNOWN THE DAY BEFORE, a phone call should have been made to me PRIOR to me showing up. Better customer service and better accommodations should be made for customers when this happens.. ie uhaul should personally transfer a van to the original pick up location as opposed to a customer being told AFTER the reservation time that they need to drive to another inconvenient location. Oh, but I was offered 50$ and told that should be acceptable resolution. Unacceptable customer service.

Clint Craig

I was showing charges the end of my rental for about $95 when I signed and walked away upon returning my rental. The next day my card was charged $6 plus an additional $35. When I called I was told they could email me the receipts. Upon receiving the receipts there’s no explanation of the charges when I called back I got no response. I decided to call the corporate office and they said that was it nothing they can do. They still never explained the charges. I’d recommend going with a different company before Uhaul. I’ve use them many times in the past after this I will likely go elsewhere.

Paul Cueto

Worst service. DONT GO THERE