ARIS Solutions

Category: Accounting firm

Address: 72 S Main St, White River Junction, VT 05001, USA

Phone: +18022801911

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Missy Abbott

Jun 14, 2022

I've been using ARIS for years and they do a great job

Steve Tavella

May 14, 2021

As the Executive Director of Global Campuses Foundation, a Vermont-based non-profit that facilitates alternative post-secondary education for persons with disabilities, I have had nothing but the most outstanding interactions and service from ARIS Solutions. They are exacting, responsive, accurate, helpful, collaborative, friendly, and accommodating. They provide thoughtful, professional advice that has only benefited Global Campuses. Thank you, ARIS, for the five-star service we receive from you! Steve Tavella Executive Director, Global Campuses

Priscilla Jimenez

Jan 2, 2020

My employer uses Aris solutions because she has no other choice.They are the only payroll option for this one particular need in the state of Vermont. This company is capable of having my employer in fetal position crying because she has been dealing with Aris for 7 years and it has always been an issue getting Aris to not mess up checks. Myself and other staff can count on not getting paid several times a year. One time we did not get paid for an entire 6 weeks. They will take no responsibility for their mistakes which led to you not getting paid, they will treat you like they are doing you a favor by mismanaging payroll resulting in you not getting paid. Bottom line the state of Vermont pays them, somehow my taxpayer money is paying them so they can hold my employers money and pay me and they act like I should be ashamed of myself for demanding that they pay me on time. Terrible company. A 5 year old can count to 100 and provide better services. Customer service is also just not anything that they care about, they figure they have you in their grasp and there is nothing that we can do about it. Shame.

James Kucharski

Sep 20, 2019

I was with the VA VIP program when I caring for my Father until his recent passing. They were fine, but I wasn’t too happy about their policy of paying bi-weekly when other payroll companies pay on the 15th and last day of the month. It was a real hassle to keep track of the allotted hours in a month. Also, this company is very stingy when it comes to paying overtime. They do not pay overtime if it is not in the VA caregiver budget, and they do not pay overtime unless you work over 40 hours in a week regardless if you put in more than 8 hours in any day during that week.

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Questions & Answers

Where can I find a 2018 calendar

Jean Berard | Sep 6, 2018
BRITNEY MANN | Sep 6, 2019

Are you referring to a pay period schedule? http://www.arissolutions.org/medicaid.php please use the link above to find our calendar printing options.

Im scheduled to have a client from 1:00 to 4:00. I’m picking her up at 1:00 to go to my house and the bringing her home for 4:00. Do I get paid for the 30 minutes it takes each way?

Lori McAllister | Aug 8, 2022
Florida boy In NH | Aug 8, 2022

Prob. Not. I dont.

How long does it take to get set up if employer/consumer has choices for care

Regina Marquis | Sep 5, 2020
ARIS Solutions | Sep 5, 2020

Great question!! It depends on how long it takes to get the employer enrollment packet in the mail. Because we are required to send forms included in the employer enrollment packet to the IRS, we have to have original signature. Employer packets have to be sent through the US Mail. Once we receive the employer packet, setting up a new employer usually can be done very quickly. If you have any questions about how to fill out any of the forms included in the packet, please do not hesitate to contact our Customer Service team. Representatives can be reached by calling (800) 798-1658.

How long does it take for a decision on the paper work for an employee to work for a new consumer

Regina Marquis | Sep 5, 2020
ARIS Solutions | Sep 5, 2020

Background check decisions for new employees can vary; while sometimes getting background check results can be very fast, sometimes the process can take several business days. Once a new employee enrollment packet—that has been filled out completely and correctly--has been received, we get started running the background checks as quickly as possible. Because employees cannot work until they have passed the background checks, we usually tell employers to plan between two and 10 business days for a decision. Some background checks we are able to run “in-house” but some are performed by other departments and we have to wait on the results before we can notify the employer if the employee is able to work for them. If you have questions or want to check the status of an employee’s hiring packet, please contact our Customer Service team. They can be reached by calling (800) 798-1658.

How do I go about getting a set up for home aide care and getting this person enrolled to help me out? Do I need doctors orders or have my doctor call you folks for me to get services? please let me know thank you

Judy Dunham | Sep 5, 2020
ARIS Solutions | Sep 5, 2020

A: Great question! We provide payroll support for a number of programs, so the eligibility and application process will be different depending on the program. The best starting point, though, would be the Home Health Agency in your county. To find contact information for your local Home Health Agency, visit https://vnavt.org/find-my-agency. Or contact one of our Customer Service Representatives, by calling (800) 798-1658, and we can help you more directly.

What day Starts the Week and ends the week

Brenda Ogrady | Sep 6, 2019
BRITNEY MANN | Sep 6, 2019

Our weeks run Sunday to Saturday.

How do I get a person that has been denied to try and get another chance

regina mott | Sep 6, 2019
BRITNEY MANN | Sep 6, 2019

It depends what program the client is enrolled in, where you need to reach out to the state. You the employer and the employee need to each write up a letter explaining why they would still like to be hired- why you the employer would still like to hire them. Please give us a call so we can give you a better direction.

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How often is gas mileage paid

Tammy McFarland | Sep 6, 2019
BRITNEY MANN | Sep 6, 2019

That is at the discretion of the employer. As well as the budget that the agency has given the individual client.

how do I print a respite hiring packet?

james hysell | Sep 6, 2019
Mindy | Sep 6, 2019

You should be able to print it from this link - http://www.arissolutions.org/documents/UniversalEEPacket.pdf

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When will our w-2 s be sent?

rob pitts | Sep 6, 2018
BRITNEY MANN | Sep 6, 2019

W-2s are always mailed out by January 31st of the following tax year.

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