Address: Tampa Premium Outlets, 2382 Grand Cypress Dr STE 920, Wesley Chapel, FL 33544, USA
Phone: +18139091625
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Paul K
Nice selection of latest luggage. Great customer service. I came here to get one of my older Samsonite luggages repaired and they were very helpful, I got the luggage back in about 10 days repaired.
Neil Seltzer
Great customer service, went in to have wheel on my wife's rolling briefcase repaired, and they replaced the whole bag so she did not have to wait. Fast and efficient would highly recommend
Hassan Cheaito
Excellent customer service from the young gentleman who provided very honest and professional advice. We ended up buying 5 pieces of luggage for the entire family. Definitely recommend this location. Professional and patient with the clients.
Richard Levine
Great selection of luggage. The staff was great, answered all our questions and helped us find the perfect set we needed for our next trip.
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While we do not do that type of work on site, if it is a Samsonite case you may drop it off at our store and for a small shipping fee we will send it in to a repair facility that will replace the wheel and send the case back home to you. We can verify in store if the case is within its warranty period which is typically 10 years. If it is not within warranty, we can still send for repair and the repair facility will contact you with a quote for the necessary work.
Masks are strictly enforced at all times. Surgical masks, gloves and hand sanitizer are provided for customers. Face shields are available as a medical accommodation. Surfaces are sanitized regularly throughout the day, and I wear a KN95 mask at all times in the store whether or not there are customers present. Anyone who travels is at an inherently higher risk of contracting and spreading covid, and I truly appreciate all of our customers taking the necessary precautions to mitigate that risk.
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