Samsonite

Category: Luggage store

Address: Tampa Premium Outlets, 2382 Grand Cypress Dr STE 920, Wesley Chapel, FL 33544, USA

Phone: +18139091625

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Paul K

Sep 13, 2021

Nice selection of latest luggage. Great customer service. I came here to get one of my older Samsonite luggages repaired and they were very helpful, I got the luggage back in about 10 days repaired.

Neil Seltzer

Jan 3, 2020

Great customer service, went in to have wheel on my wife's rolling briefcase repaired, and they replaced the whole bag so she did not have to wait. Fast and efficient would highly recommend

Hassan Cheaito

Aug 17, 2019

Excellent customer service from the young gentleman who provided very honest and professional advice. We ended up buying 5 pieces of luggage for the entire family. Definitely recommend this location. Professional and patient with the clients.

Richard Levine

May 10, 2019

Great selection of luggage. The staff was great, answered all our questions and helped us find the perfect set we needed for our next trip.

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Questions & Answers

Can you replace the wheel on a 22" travel case. One of the wheeels broke in half. Estimate of cost?

kenneth laughlin | Sep 5, 2021
Samsonite | Sep 5, 2021

While we do not do that type of work on site, if it is a Samsonite case you may drop it off at our store and for a small shipping fee we will send it in to a repair facility that will replace the wheel and send the case back home to you. We can verify in store if the case is within its warranty period which is typically 10 years. If it is not within warranty, we can still send for repair and the repair facility will contact you with a quote for the necessary work.

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
Samsonite | Sep 5, 2021

Masks are strictly enforced at all times. Surgical masks, gloves and hand sanitizer are provided for customers. Face shields are available as a medical accommodation. Surfaces are sanitized regularly throughout the day, and I wear a KN95 mask at all times in the store whether or not there are customers present. Anyone who travels is at an inherently higher risk of contracting and spreading covid, and I truly appreciate all of our customers taking the necessary precautions to mitigate that risk.

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