AdventHealth Centra Care Wesley Chapel

sundenis

I would definitely not recommend this terrible place for visit. Very unprofessionalI staff. Came with my son there for a COVID test. Testing at the time was included and 100% covered as part of our insurance, so no out of pocket and deductible, however the front desk was not able clearly explain, why we need doctor and after the same question several times from my end, she explained that they can't do the testing without a Dr. visit/checkup. It has been clarified after 2 hours of our waiting.

Lynn Angel

Long wait despite hardly anyone in reception area. Had us waiting in back for results of flu/covid and strep test for over 30 minutes. Doc more concerned with my husband not having his mask up than doing a complete assessment. Never once listened to his lung sounds, or do any hands on assessment. More interested in telling us that his symptoms, if covid, too soon to test to get an accurate result and to retest him with a home kit in 2 days. To also call his primary with test results if positive. his.primary if the test comes back positive.

Lynnetta Harrison

Stephanie Kinney was wonderful during my visit. I was comfortable and completely at ease with her. She took her time to explain everything she was doing, she was patient and very kind. I wish all of my doctors appointments could go that smoothly. If I ever have to return to urgent care for any treatment, I hope she is on duty.

Jo

This was the most poorly run walk in clinic I have ever been to. Not staffed adequately and wait time WITH appointment was well over two hours. I walked out furious after finding out it would have been another 45 minutes before I was seen after 2 hours of already waiting. Would not recommend this place to anyone. Terrible service and staff seemed irritated with a do not bother me attitude. Perhaps they should learn how to schedule appointments and hire enough professionals to do their jobs. Will never go back there. Unless you have hours to waste go somewhere else.