Leaders Furniture of Spring Hill

Tim Sparks

Customer service was great! Amy was very polite and professional. The selection was larger than expected as the building looks small from the outside. The prices were higher than we hoped, but you get what you pay for!

Larry S

We are new to the Spring Hill area and fell in love with nearly everything in Leaders. Sep 29th, we purchased an amazing looking dinette set and have been patiently waiting for just the table base to come in, to get delivery set up. We were given an estimated time for delivery in early December. We're right at the middle of the month now and still no dinette. The reason for only 3 stars is because, not once have they called us and given us any sort of update. Is a call to update us an unreasonable expectation? We've gotten updates only when we stopped in the store or called. We'll continue shopping there for other items as needs arise and I would recommend them to family or friends, but they could work on their communication and keeping customers up to date. Final update: No change in the star rating, however we have finally received all of the items. It was about 2 months past the originally expected date. To leaders credit, they did let us borrow a showroom table base, so our partially delivered set was at least functional. Part of the delay was logistics beyond their control, so I won't hold that against them. The other part of the delay was our sales person ordering the wrong cushions. Human error......it happens. Again, to their credit they let us use showroom display cushions while we waited for the correct cushions to come in. There was further delay on the cushions, because the fabric was out of stock at the factory. I guess we ordered a popular fabric. All in all the entire experience was less than perfect, but they made a nice recovery with the loaner pieces. We'll be slow to take any more chances on buying from them, unless it's an item we absolutely can't live without and it already in stock. I would still recommend them to others if the item was IN STOCK and available for delivery. Their furnishings and decor items are beautiful. As far as out of stock items...maybe find it elsewhere.

Iris Florio

First of all let me say that when I walked into the Springhill store, I was greeted with the friendly smile from Evelyn. She assisted me in choosing a counter height settee that I'd been considering purchasing for quite a while. She did explain that I may have to wait a few months due to shipment delays, but that did not deter me in any way. Leader's has a wonderful reputation and has been around well over the 30+ years that I've been coming to Florida. There's a reason they are still in business and I'll stick with a company that sells a great product anytime. I may have to wait, but it'll be a great surprise when it arrives. Thank you for your great customer service Evelyn!!

Grammyljc2000

Beautiful furniture at competitive prices! Friendly, professional staff made the process easy and delivery was timely. Highly recommend!