Pizza Hut

Zachery Smith

Ordered a stuffed cheese crust. After 1 hour of waiting I walked across the street to ask why is it taking so long to deliver. They replied with oh are online is weird it prolly sent it to the other. So we reordered from this location still took a half hour after the pizza was done an was texted they are on the way. How does it take that long to go ACROSS the street. Now upon arrival had the wrong order was a half an half of cheese an pepperoni. Wrong called back they did reimburse an said they will get us the proper pizza that we paid for. Second time back it's a deep dish with pizza sauce on top. Good lord what has happened to quality service don't go here staff is horrible

Natasha Derry

Attempted to call restaurant to let them know the sauce I had received for my breadsticks didn’t look right. They responded to me with “then don’t eat it and throw it away.” Absolutely no customer service. I asked for a refund just on my breadsticks. The employee responded with “you can still eat the breadsticks without the sauce.” Obviously I understand that, but that’s not the point. I then asked to maybe speak with someone else as I didn’t feel I was getting anywhere and he hung up on me. Horrible horrible service.

jeremy sprankle

Horrible dirty place. The longer we stood there waiting for the lady to Acknowledge us the more we noticed how dirty and disgusting this place is. We ended up walking out because the lady didn't seem to want to serve us or even say a word. Just looks up at us and keeps talking to other workers and people picking up orders. Family of 4 just standing and waiting. So glad we did not eat here and waist our money on garbage.

Joe Lee

Ordered online. The app said 60 minutes until ready. Which is what you can expect in Kissimmee. But I thought I’d call just in case. Sometimes the app is wrong. Waited for 30+ minutes on hold. So I drove there while on hold. No parking unless you have a permit or you are a delivery driver. Parked anyway. Went in and waited in line for 10 minutes looking in the back at tons of pizza just sitting there. Mine was there. When I went up I asked the lady how long the pizza had been ready. I don’t want to pay for old pizza. She said it should be done now. I still had a 15 minute wait on the app. So I’m kinda glad I went in and asked. It would have been almost 30 minutes old at least. But the “lady” behind the counter didn’t understand that I didn’t want old pizza and decided to have an attitude. She walked back and said, “ohhh I’m about to get fired y’all”… I hope she does. I wouldn’t order from here if I were you.