Address: 11680 US-1 #60, North Palm Beach, FL 33408, USA
Phone: +15616243444
Sunday: 9AM–9PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Ross Jurman
I had a massage with Charlene yesterday, and this review is not so much about the actual massage, but more about the sales tactics of the location. Once I was situated on the table, the up selling began. First Charlene suggested CBD lotion which is an additional charge of $30. More on this later. At the completion of my 50 minute massage, I was told I should have taken a 90 minute massage. She felt I did not get the full benefit of the massage. I totally get that and agree. Here is where I had my issues. As I attempted to pay for my service I am once again met by the person who checked me in. She informed me that my massage therapist said I need a 90 minute massage since I really did not get what I needed, and she wanted to schedule it right now. I said please let me think about it since I may not be here later in the week. I only live here part time. This is where I started getting angry. Next came the pressure to purchase a membership for only $70 per month or $840 per year. Every scenario was explained. Once again I explained I am only here part time at which time I was told there were locations near where I live up north. She kept pressing. Now keep in mind I just had a relaxing massage, and am only in a semi conscience state at this point. Now as this is going on, my therapist is about to start another client and of course she was up selling the CBD lotion which he had already purchased. I then saw her make a comment to the girl indicating she sold another. It was not even subtle. There is clearly a push to pad the bill with CBD lotion. My suggestion is to avoid it as I did not feel it did much of anything. Again, this is just my opinion. To summarize my experience, the massage was ok but the full court sales press absolutely ruined my experience. I understand a business needs to sell services to make money but this was totally unprofessional.
Bill Lammie
Charlene was the absolute best! She worked with me on a post surgery dilemma that nobody else could fix! I recommend everyone and anyone who needs treatment to see her
Rikke Mckinney
Mayelin was the best massage therapist I’ve ever had. She was very professional and her communication was exceptional. She deserves a raise. I can’t even explain how amazing my massage was. She definitely knows the art of a relaxing massage. She hit areas on my back that i didn’t even know were bothering me. This location was very clean and comfortable. The music was relaxing and the table and lighting were perfect. I will definitely be back. I’ll be sure to request Mayelin every time.
Wendy Tarasoff
Had my first facial with Evelyn yesterday, and she was wonderful! It was very relaxing and my skin is still glowing the next day! The room was spotless and comfortable, and Evelyn was friendly and explained everything she was doing. Her expertise definitely showed and I highly recommend her for your next (and all future) facials. Will definitely be going back to her again! 🙂
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
No they don't
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